Bilingual Customer-First Retail Sales Associate

Cavender's; Alpharetta (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Cavender’s in Alpharetta, GA is seeking a friendly, bilingual Sales Associate to deliver Best of the WEST customer service. You will greet customers, assist with product selection, and build relationships to meet sales goals.

You will communicate in English and Spanish, keep the floor clean and organized, and support daily store tasks. Flexibility to work evenings, weekends, and holidays is required to serve a diverse customer base.

Qualifications

• Provide exceptional customer service in a fast-paced retail setting.
• Sell merchandise and meet individual and store goals.
• Fluency in English and Spanish.
• Lift and move merchandise as needed.
• Flexible schedule including evenings, weekends, holidays.
• Follow company policies and procedures.

Responsibilities

• Deliver Best of the WEST customer service by greeting every customer, engaging with them throughout their shopping experience, and thanking them for their business.
• Build customer relationships by identifying needs, recommending products, and providing knowledgeable, personalized service.
• Use effective selling techniques to maximize sales opportunities while maintaining a customer-first approach.
• Maintain knowledge of merchandise, promotions, company programs, and current Western and workwear trends.
• Assist customers with product selection, special orders, and locating merchandise throughout the store.
• Help maintain a clean, organized, and visually appealing sales floor by stocking merchandise, recovering displays, and completing housekeeping tasks.
• Ensure merchandise is properly displayed, signed, stocked, and located according to company standards.
• Remain attentive to store safety and security and promptly report concerns to store management.
• Report to work on time and maintain a neat, professional appearance.
• Understand and follow all company policies and procedures.
• Assist with merchandising updates, price changes, inventory projects, and other assigned store tasks.
• Any other duties as assigned.

Skills

Customer service

Bilingual EN/ES

Sales skills

Communication

Teamwork

Flexibility

Physical ability

Job description

Cavender’s in Alpharetta, GA is seeking a friendly, bilingual Sales Associate to deliver Best of the WEST customer service. You will greet customers, assist with product selection, and build relationships to meet sales goals.

You will communicate in English and Spanish, keep the floor clean and organized, and support daily store tasks. Flexibility to work evenings, weekends, and holidays is required to serve a diverse customer base.