Bilingual Customer Experience Specialist – Multi-Location

Sherwin Williams; Town of Florida (NY); On-site; USD 36,000 - 60,000; Full time

Job summary

Sherwin-Williams is seeking a Bilingual Multi-Location Customer Service Specialist to deliver outstanding service across our retail outlets in the United States. The role requires fluency in English and at least one additional language to effectively communicate with a diverse customer base and resolve inquiries.

You will collaborate with store teams to maintain product knowledge, handle customer challenges, and uphold the brand’s reputation across multiple locations with a proactive,

Qualifications

• Proficiency in English and at least one additional language.
• Experience in customer service across multiple locations.
• Strong communication and problem-solving skills.

Responsibilities

• Respond to customer inquiries and resolve issues across retail locations.
• Maintain up-to-date knowledge of products and services.
• Collaborate with store teams to improve service delivery and brand reputation.

Job description

Sherwin-Williams is seeking a Bilingual Multi-Location Customer Service Specialist to deliver outstanding service across our retail outlets in the United States. The role requires fluency in English and at least one additional language to effectively communicate with a diverse customer base and resolve inquiries.

You will collaborate with store teams to maintain product knowledge, handle customer challenges, and uphold the brand’s reputation across multiple locations with a proactive,