Bilingual Customer Experience Pro - Multi-Location

Sherwin Williams; Roseville (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams seeks a bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This role requires proficiency in English and an additional language, handling inquiries, overcoming challenges, and maintaining product knowledge.

You will collaborate with store teams to ensure consistent service and uphold our brand reputation across multiple locations.

Qualifications

• Must be fluent in English and at least one additional language.
• Customer service experience preferred.

Responsibilities

• Handle customer inquiries across multiple retail locations.
• Resolve customer issues and maintain knowledge of products and services.
• Collaborate with store teams to improve service delivery and uphold brand reputation.

Skills

Bilingual proficiency

Job description

Sherwin-Williams seeks a bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This role requires proficiency in English and an additional language, handling inquiries, overcoming challenges, and maintaining product knowledge.

You will collaborate with store teams to ensure consistent service and uphold our brand reputation across multiple locations.