Bilingual Community Support Specialist

Volunteers of America Chesapeake & Carolinas; Washington (District of Columbia); On-site; USD 36,000 - 54,000; Full time

Job summary

Volunteers of America Chesapeake & Carolinas is seeking a Community Support Worker to deliver consumer services under the Core Service Agency framework, helping individuals achieve rehabilitation goals per their Individualized Service Plan. Approximately 90% of duties occur in the community and the consumers’ natural setting.

You will manage a caseload of about 40 adults, support development of coping skills, and contribute to planning and documenting services.

Qualifications

• High School diploma or GED with 2 years of college or 3 years in a relevant human services field
• At least 1 year of related human service activities/experience
• Native-level or full professional fluency in English and Spanish required

Responsibilities

• Manage a caseload of approximately 40 adults
• Assist the consumer in developing interpersonal and community coping skills
• Assist the consumer in relapse and symptom management strategies and plans
• Participate in preparing the Individualized Service Plan with measurable objectives
• Provide and coordinate referrals to ensure the consumer receives requested assistance
• Conduct visits to the consumer’s job site, home, hospital, and other settings
• Transport consumers in a personal vehicle as needed
• Meet weekly with the Treatment Team to discuss programmatic issues and submit progress notes
• Establish and maintain a community resources and referral index
• Provide crisis intervention as necessary
• Meet productivity requirements (400 units per month)

Skills

Bilingual English/Spanish

Organizational skills

Written and verbal communication

Independent worker

Time management

Education

High School diploma or GED with some college or relevant experience

Tools

Microsoft Word

Microsoft Excel

MS PowerPoint

Outlook

Electronic medical records

Job description

Volunteers of America Chesapeake & Carolinas is seeking a Community Support Worker to deliver consumer services under the Core Service Agency framework, helping individuals achieve rehabilitation goals per their Individualized Service Plan. Approximately 90% of duties occur in the community and the consumers’ natural setting.

You will manage a caseload of about 40 adults, support development of coping skills, and contribute to planning and documenting services.