Bilingual Community Program Coordinator (Bridges at North Hills)

project-access-jobs; Raleigh (NC); On-site; USD 27,000 - 39,000; Part time

Benefits offered by this job

Term life insurance and EAP

4% company match 401(k)

Paid time off + 14 holidays

Job summary

Project Access, Inc. seeks a part-time Community Activities & Services Coordinator in Raleigh, NC to design and implement programs that enhance life in resident communities.

You will engage residents across four pillars—Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building—and coordinate after-school and teen activities while building partnerships with local providers.

Qualifications

• Experience in community outreach, resident services, social services, education, youth programming, multifamily housing, or related field.
• Ability to build relationships, engage residents, and conduct proactive outreach in a community-based setting.
• Strong work ethic, reliability, and initiative in an independent role with ongoing resident engagement.
• Experience with youth, families, older adults, and diverse populations.
• Bachelor’s degree preferred, but not required.
• Proficient with MS Office; basic with Adobe Acrobat, Canva, Salesforce, Concur.
• Physical ability to lift up to 30 pounds.

Responsibilities

• Implement core programs across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Coordinate after-school and teen programs with homework help and enrichment.
• Plan, prepare, and facilitate resident-facing workshops and sessions.
• Develop and maintain partnerships with local providers to deliver services and workshops.
• Plan and facilitate community-building events and foster relationships within the community.
• Provide residents with information and referrals to access community resources and nonprofit partners.
• Support food distribution needs, including food bank partnerships and distribution management.
• Maintain strong relationships with the property management team and schedule regular communication.
• Organize monthly outreach including door-to-door, digital/virtual, and on-site presence.
• Recruit, train, and supervise volunteers and interns for programming at the Resource Center.
• Use personal vehicle to acquire supplies and attend offsite meetings (IRS mileage rate).
• Publish monthly newsletters and calendars of events.
• Collect and submit program outcomes data focusing on social impact.

Skills

Bilingual English/Spanish

Education

Bachelor’s degree preferred in Social Work, Human Services, Education, Community Development, or related field

Tools

Excel

Word

Publisher

Outlook

Adobe Acrobat

Canva

Salesforce

Concur

Job description

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country. We strive to empower residents of affordable housing communities through our onsite services, aiming to create pathways for self-reliance and personal growth. Join the Project Access team and create impact in the lives of our residents. Hear from them and how their lives have changed: www.project-access.org/success-stories/

The opportunity

The Community Activities & Services Coordinator designs and implements programs that enhance community life for residents of all ages. They serve as a vital link between residents and services, creating value through targeted initiatives that address community needs. This role requires an innovative, proactive individual who excels in an autonomous environment, driving positive long-term outcomes through an understanding of the communities in which they serve.

What you'll do

• Implement core programs and services, which include connecting, engaging, and empowering residents across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Coordinate and oversee an after-school program and teen program encompassing homework assistance and educational enrichment activities.
• Independently plan, prepare, and facilitate resident-facing workshops and group sessions. When external partners are unavailable, deliver core topics directly to maintain consistency and resident engagement.
• Develop & maintain partnerships with local providers to deliver services and workshops.
• Plan & facilitate community-building events that foster safe and meaningful relationships between community members.
• Provide residents with information & referrals to access community resources and services, specifically connecting residents with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs in the community, including maintaining food bank partnerships and distribution management.
• Develop and maintain strong relationships with the property management team, scheduling regular communication sessions.
• Organize and conduct monthly outreach requirements including door-to-door outreach, digital/virtual outreach, and physical presence in high-traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use personal automobile to acquire program supplies and donations and attend offsite meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and calendar of events.
• Collect & submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed.

What you'll bring

• Bilingual English/Spanish required
• Experience in community outreach, resident services, social services, education, youth programming, multifamily housing, or a related field preferred; equivalent lived, volunteer, or community-based experience may also be considered.
• Demonstrated ability to build relationships, engage residents, and conduct proactive outreach in a community-based setting.
• Strong work ethic, reliability, and willingness to take initiative in a role that requires independence, follow-through, and consistent resident engagement.
• Experience or comfort working with youth, families, older adults, and diverse populations.
• Commitment to creating a welcoming, inclusive, and supportive environment for residents.
• Bachelor’s degree in Social Work, Human Services, Education, Community Development, or a related field preferred, but not required.
• Proficient with MS Office (Excel, Word, Publisher, Outlook). Basic with Adobe Acrobat, Canva, Salesforce, Concur.
• The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes boxes of food for a supplemental food distribution program.

Credentials/Certifications

• Valid Driver’s License, clean driving record, and current automobile insurance
• CPR & First Aid certified (or obtained within 90 days of hire)
• Successful completion of background check

The details:

• This is a part-time, non-exempt position (20 hrs/wk)
• Schedule:
  • Tuesday through Friday: 2pm - 6pm
  • Saturday: 10am - 2pm
• Location: Bridges at North Hills Apartments, 6507-F The Lakes Drive, Raleigh, NC 27609
• Wage: $24/hr
• Benefits offered:
  • Term life insurance and an Employee Assistance Program
  • Safe Harbor 401(k) with 4% company match
  • Paid time off + 14 paid holidays

Project Access, Inc. is an at-will and equal opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of their identity protected by law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact. Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills.

Project Access participates in E-Verify