Bilingual Community Program Coordinator (Bridges at North Hills)

Project Access Inc; Raleigh (NC); On-site; USD 43,000 - 53,000; Part time

Benefits offered by this job

Term life insurance

Employee Assistance Program

401(k) with 4% company match

Paid time off plus 14 paid holidays

Job summary

Project Access Inc in Raleigh, North Carolina is seeking a Bilingual Community Program Coordinator to provide services to residents living in affordable housing communities. You will implement core programs focused on economic stability, education, health, and community building while fostering engagement among residents.

The ideal candidate is bilingual in English and Spanish, has experience in community outreach, and is committed to creating a welcoming environment. This part-time role offers flexible hours and various employee benefits, including term life insurance and a 401(k) with a company match.

Qualifications

• Experience in community outreach, resident services, or related field preferred.
• Ability to engage residents and conduct proactive outreach.
• Commitment to creating a supportive environment for residents.

Responsibilities

• Implement core programs and connect with residents across initiatives.
• Conduct outreach and survey resident needs.
• Coordinate after-school and teen programs.

Skills

Bilingual English/Spanish

Community outreach experience

Strong relationship-building abilities

Reliability and strong work ethic

Experience working with diverse populations

Proficient with MS Office

Education

Bachelor’s degree in Social Work, Human Services, or related field

Tools

MS Office

Salesforce

Adobe Acrobat

Canva

Job description

Bilingual Community Program Coordinator (Bridges at North Hills)

About this position

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country. We strive to empower residents of affordable housing communities through our onsite services, aiming to create pathways for self‑reliance and personal growth.

Join the Project Access team and create impact in the lives of our residents.

What you'll do

• Implement core programs and services, including connecting, engaging, and empowering residents across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Coordinate and oversee an after‑school program and teen program encompassing homework assistance and educational enrichment activities.
• Independently plan, prepare, and facilitate resident‑facing workshops and group sessions. When external partners are unavailable, deliver core topics directly to maintain consistency and resident engagement.
• Develop and maintain partnerships with local providers to deliver services and workshops.
• Plan and facilitate community‑building events that foster safe and meaningful relationships between community members.
• Provide residents with information and referrals to access community resources and services, specifically connecting residents with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs in the community, including maintaining food bank partnerships and distribution management.
• Develop and maintain strong relationships with the property management team, scheduling regular communication sessions.
• Organize and conduct monthly outreach requirements including door‑to‑door outreach, digital/virtual outreach, and physical presence in high‑traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use personal automobile to acquire program supplies and donations and attend offsite meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and calendar of events.
• Collect and submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed.

What you'll bring

• Bilingual English/Spanish required.
• Experience in community outreach, resident services, social services, education, youth programming, multifamily housing, or a related field preferred; equivalent lived, volunteer, or community‑based experience may also be considered.
• Demonstrated ability to build relationships, engage residents, and conduct proactive outreach in a community‑based setting.
• Strong work ethic, reliability, and willingness to take initiative in a role that requires independence, follow‑through, and consistent resident engagement.
• Experience or comfort working with youth, families, older adults, and diverse populations.
• Commitment to creating a welcoming, inclusive, and supportive environment for residents.
• Bachelor’s degree in Social Work, Human Services, Education, Community Development, or a related field preferred, but not required.
• Proficient with MS Office (Excel, Word, Publisher, Outlook). Basic proficiency with Adobe Acrobat, Canva, Salesforce, Concur.
• The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes boxes of food for a supplemental food distribution program.

Credentials/Certifications

• Valid Driver’s License, clean driving record, and current automobile insurance.
• CPR & First Aid certified (or obtained within 90 days of hire).
• Successful completion of background check.

The details

• This is a part‑time, non‑exempt position (20 hrs/wk).
• Schedule:
  • Tuesday through Friday: 2pm – 6pm
  • Saturday: 10am – 2pm
• Location: Bridges at North Hills Apartments, 6507-F The Lakes Drive, Raleigh, NC 27609.
• Wage: $24/hr.
• Benefits offered:
  • Term life insurance and an Employee Assistance Program.
  • Safe Harbor 401(k) with 4% company match.
  • Paid time off plus 14 paid holidays.

Equal Opportunity Employer

Project Access, Inc. is an at‑will and equal opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community.

Project Access participates in E-Verify.