Bilingual Clinical Research Assistant

DocTrials, LLC; Phoenix, Northern (AZ, KY); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Dental & vision

Paid time off

Retirement plan

Flexible scheduling

Company adventures

Job summary

DocTrials is seeking a Clinical Research Assistant to support patient enrollment, chart maintenance, and study communications across the Northwest Valley and Phoenix sites.

You will use CTMS and Basecamp, assist with study materials, and help keep clinic operations smooth while delivering patient-focused care. Local travel is required.

Qualifications

• Bachelor's degree preferred.
• Fluency in English and Spanish required.
• Some experience in clinical research or ophthalmology is a plus.
• Healthcare background in the medical field is advantageous.

Responsibilities

• Patient acquisition: review patient charts for enrolling trials and conduct recruitment calls.
• Patient chart maintenance: scanning, filing, and CTMS tasks.
• Relay study information from bulletins/memos via Basecamp.
• Site organization: manage study supplies, inventory, prep, and ordering.
• Collect patient vitals and perform laboratory assessments.
• Manage clinic flow and move patients through protocol assessments.

Skills

Attention to detail

Organization

Customer service

Bilingual English/Spanish

Computer literacy

Healthcare experience

Education

Bachelor's degree preferred

Tools

CTMS

Basecamp

Job description

TL;DR

Northwest Valley & Phoenix locations

Full & part time available

As a Clinical Research Assistant, you love to-do lists, organization, and are a master of administrative tasks. You have pronounced attention to detail and are obsessed with learning. As a lifelong seeker of knowledge you read everything! Patient care and excellent bedside manner is a top priority for you. When faced with a challenge, you take a breath, grab your resources, and make a plan! Preparation, agendas, and crushing tasks are your jam. You are an eager self-starter who wants to develop a strong foundation to grow as a Clinical Research Coordinator. You may or may not have some previous clinical research experience and/or ophthalmology experience. Fluency in English and Spanish required. Bachelor's degree preferred.

What you will own & improve

• Patient acquisition: You will be responsible for reviewing patient charts for enrolling trials, creating telephone screening sheets, and conducting recruitment calls. You may also schedule and support with lunch n' learn and other community outreach activities.
• Patient chart maintenance: You will be responsible for scanning, filing, and completing tasks within Clinical Trial Management Software (CTMS).
• Process important study information. Relay information from study bulletins, newsletters, and memos to the team by utilizing a project management platform, Basecamp.
• Site organization and upkeep. Manage study supplies, inventory, prepping, and ordering.
• Vitals and laboratory. You will be responsible for collecting patient vitals and performing laboratory assessments.
• Clinic flow. Like a clinic ninja, you will manage the task of quickly and efficiently moving patients through protocol assessments.

What you already know

• How to engage with patients, deliver excellent customer service, and roll out the red carpet!
• You know your way around a computer, printer, scanner - the basics. You also consider yourself tech savvy and pick up on new platforms quickly.
• How to make the most out of any space; no matter how small. You consider organizing a hobby and probably have a personal label maker.
• Previous experience in the medical field (ophthalmology or other) is a major plus!

What you will learn

• You will establish a strong foundation of skills to grow as a Clinical Research Coordinator in order to conduct complex interventional & therapeutic protocols in compliance with FDA regulations and ICH-GCP guidelines.
• How to conduct patient acquisition to meet and exceed enrollment goals.
• How to cultivate a positive working relationship with all of our customers (Sponsor/CRO & Physician Specialists).

About the Team

This role reports to our Director of Clinical Research.

Local Travel required.

Benefits at DocTrials

Competitive salary

Health insurance

Dental & vision

Paid time off

Retirement plan

Flexible scheduling

Company adventures

Values at DocTrials

Align Your Daily Priorities

Roll Out the Red Carpet

Be obsessed about learning

Show Up Ready

What Can We Do?

Don't Panic

Don't Work in a Bubble

Recognize the Gray

Have a positive purpose

About Us

DocTrials' culture is guided by our values and behavior. Our success depends on how much we care for each other, our customers, and our community.

DocTrials is an alliance of physician sites specializing in the conduct of clinical studies within their private practices. Sites in the alliance work under DocTrials' core standard operating procedures and quality control measures that provide a methodology ensuring the highest quality control and best practice utilization across sites. This provides assurance and confidence to sponsors that they will achieve quality data in the most efficient and timely manner. DocTrials was founded with the primary goal of connecting patients and physicians with clinical trials across the US; aiding in the process to discover new therapies, bring hope, and find new treatment for disease.