Bilingual Clinical Assistant

Planned Parenthood Association of Utah; South Jordan (UT); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Affordable medical and dental benefits

Vision, Accident and Identity Protec.

Company paid life insurance

Disability coverage

403(b) and Roth plan with 4% employer"

Generous PTO

Paid holidays

Parental leave

Employee Assistance Program (EAP)

Inclusive workplace culture

Job summary

Planned Parenthood Association of Utah in South Jordan is seeking a full-time team member to perform clinical and clerical duties, provide information about services, and maintain client records.

The role emphasizes compassionate, patient-centered care, bilingual English/Spanish communication, and a commitment to diversity. We offer competitive wages, strong benefits, and a supportive work environment focused on inclusion and service.

Qualifications

• High school diploma or equivalent.
• 1+ years experience in a medical setting or related field or education/certification in medical/health.
• Bilingual English/Spanish ability required.
• Proof of Covid19 vaccination and flu shot required upon hire.

Responsibilities

• Performs clinical, financial, clerical and facility maintenance duties in a team setting.
• Provides information about Planned Parenthood resources, options, and services.
• Maintains client electronic record systems and lab results with accurate data entry.
• Interviews clients using client-centered education methods to obtain and provide information.
• Communicates about all FDA approved birth control methods and related services.
• Assists medical provider in examinations and procedures in clinical settings.
• Maintains professional standards and supports referral and continuing care as needed.
• Contributes to a respectful, inclusive workplace and high-quality customer service.

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Planned Parenthood Association of Utah (PPAU) is a non-profit family planning agency and a leader in sexual and reproductive healthcare, advocacy, and education in the state of Utah. We provide high-quality, affordable sexual and reproductive health care for Utahns/people in eight health centers across the state.

At PPAU, care is much more than the health, education, and advocacy services we provide; it’s the way we approach our world with compassion and a constant desire to improve. We care with kindness, respect, and are passionate about helping adults and teens of all genders, sexual orientations, races, religions, ethnicities, abilities, and cultural backgrounds lead healthy lives.

ABOUT THIS POSITION

The South Jordan Clinic is looking for a fulltime employee. In a work team environment, performs a variety of clinical and clerical functions. Job duties include all clinical, financial and clerical, facility maintenance, and training of team members, interns/externs, and volunteers. Provides information, within scope of job duties and training, regarding all Planned Parenthood resources, options, and services. Provides quality healthcare and excellent customer service.

We are committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of our communities and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.

Job Duties:

• Participates with team members in identifying and improving systems, activities, behaviors, resolving issues, etc. which result in improving quality services.
• Ability to communicate with clients in a non-directive manner about all options available to them in the event of an unintended pregnancy and provide continuing care and/or referrals based on the client’s need.
• Performs routine office duties, including, but not limited to, answering telephones, scheduling appointments, providing referrals, explaining and collecting fees, entering client information into computer, etc.
• Maintains client electronic record systems and lab results and ensures accurate input of information into the computer system.
• Interviews clients according to client-centered education methods to obtain and provide information.
• Provides accurate information to all clients about all FDA approved birth control methods as well as adoption, prenatal and abortion services in accordance with PPAU policy and medical guidelines.
• Describe the difference between medication and surgical abortion.
• Performs appropriate lab procedures in accordance with OSHA and universal infection control guidelines. Maintains proficiency in performing CLIA waived tests and phlebotomy.
• Assists medical provider in the examination and procedure-surgical rooms.

What we're looking for:

• Graduation from high school or equivalent
• 1+ years experience in a medical setting or other experience with extensive customer service contact; or 0-1 years experience plus post-High School education/certification in a medical or health field, gender studies, social work, family planning, or related field or equivalent combination of education/experience
• Bilingual English/Spanish ability required.
• Proof of Covid19 Vaccination and flu shot required upon hire.

We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.

The salary for this position is $20.00 an hour.

Here is a snapshot of the benefits we provide:

• Affordable medical and dental benefits.
• Voluntary Vision, Accident and Identity Protection benefits
• Company paid basic life insurance.
• Company paid short term and long term disability coverage.
• 403(b) and Roth plan with 4% employer match.
• Generous PTO
• 10 paid holidays
• Free subscription to CALM
• 8 weeks 100% paid parental leave after one year of service
• Unlimited access to the EAP (Employee Assistants Plan)
• A caring and empowering workplace culture!

At PPAU we believe that experience comes from a variety of places. We look for individuals who thrive on challenges, are passionate about doing good, and believe that collaboration and diversity are necessary for success.

As a mission-driven agency, PPAU is not only hyper aware of but also deeply invested in putting people first. We welcome, embrace and celebrate all people regardless of gender, gender-identity, age, race, disability, nationality, ethnicity, faith, or sexual orientation.

In addition to competitive wages and a comprehensive benefit package, being part of the PPAU team means providing all Utahns with the opportunity to move through their sexual and reproductive lives as safely, confidently, and healthily as possible.

Planned Parenthood Association of Utah is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic.

Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Our Commitment to Inclusion, Diversity, Equity, and Access: PPAU believes sexual health is essential to every person’s overall health and well-being. We are taking focused steps to make progress as an organization that better reflects our patients and embodies cultural humility. We are wholeheartedly committed to this work.