Bilingual Cashier - Fast-Paced Grocery & Service

99 Ranch Market; Concord (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

Health Insurance - Dental & Vision

Paid Time Off

Long Term Service Award

401k retirement plan

Paid Sick Leave

Employee Discount

Job summary

99 Ranch Market in Concord, CA is seeking a friendly cashier/customer service associate. The role involves greeting customers, scanning items, handling cash, and processing online orders at our store location. Strong English and Chinese communication is preferred, with a ability to stand for long periods and lift up to 25 lbs.

Flexible scheduling includes afternoons, weekends, and holidays. Benefits include health insurance, paid time off, a 401k plan, and employee discounts.

Qualifications

• Proactive, friendly customer service mindset.
• Able to communicate in English and Chinese.
• Willing to stand for long periods and lift up to 25 lbs.
• Flexible availability including afternoons, weekends and holidays.
• Legal work authorization for non-US citizens.

Responsibilities

• Greet customers proactively and answer questions professionally.
• Identify product items accurately for customers.
• Scan orders quickly and accurately at checkout.
• Follow all cash handling procedures and complete transactions.
• Bag items properly for customers.
• Answer customer inquiries by phone or in person.
• Handle returns and exchanges per company policy.
• Address customer suggestions and complaints to improve retention.
• Update prices and signage; ensure pricing is correct in system.
• Process online orders according to procedures.
• Keep work areas clean, organized and compliant with procedures.
• Perform other duties as needed for business needs.

Skills

Bilingual EN/CHN

Job description

99 Ranch Market in Concord, CA is seeking a friendly cashier/customer service associate. The role involves greeting customers, scanning items, handling cash, and processing online orders at our store location. Strong English and Chinese communication is preferred, with a ability to stand for long periods and lift up to 25 lbs.

Flexible scheduling includes afternoons, weekends, and holidays. Benefits include health insurance, paid time off, a 401k plan, and employee discounts.