Join to apply for the Bilingual Cashier role at Family First Health.
Family First Health is seeking a Bilingual Cashier for our new pharmacy at our George Street, York location. Candidates should be computer proficient and have the ability to learn medical/pharmacy terminology. As a Bilingual Cashier at Family First Health, you should have a positive and outgoing personality with excellent customer service skills and strong organizational skills.
This position is more than just a job; it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy medical services and care. The Bilingual Cashier position will play a large role in that. If this sounds like a good fit, we would love to hear from you.
Essential Duties And Responsibilities
- Receives payment by cash, check, credit cards, vouchers, or automatic debits.
- Issues receipts, refunds, credits, or change due to customers.
- Greets customers entering establishments.
- Maintains clean and orderly checkout areas.
- Establishes or identifies prices of goods, services or admission, and tabulates bills using calculators, cash registers, or optical price scanners.
- Handles customer concerns and complaints professionally and courteously, engaging leadership as needed.
- Answers customers’ questions and provides information on procedures or policies.
- Keeps accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Exchanges money, credit, and makes change for customers.
- Reconciles 3rd party payment and accounts.
- Works with the billing department to balance account(s).
- Receives written prescription or refill requests and verifies the information is complete and accurate.
- Answers telephones and responds to questions or requests.
- Assists customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
- Completes training requirements to stay up-to-date on policies and procedures for the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
- Follows all policies and procedures related to the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
- Assists in training new employees, as needed.
Knowledge/Skills/Abilities
- High School Diploma or GED, or any equivalent combination of training and experience.
- Bilingual (English/Spanish) preferred.
- Previous experience as a pharmacy cashier preferred.
- Ability to manage cash transactions accurately and efficiently, including processing payments, giving change, and ensuring correct cash drawer balances.
- Ability to quickly grasp and adapt to new procedures, technologies, and company policies.
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures necessary to perform essential job functions.
- Excellent customer service skills & phone etiquette.
- Ability to critically think, understand logical connections, and evaluate arguments.
- Ability to work independently and within a multidisciplinary team.
- Ability to work in, and respond appropriately to a demanding environment and multitask effectively.
- Ability to handle sensitive and confidential information appropriately.
- Strong communication skills and ability to connect with individuals of diverse backgrounds.
- Ability to work efficiently, accurately, and with strong attention to detail.
- Ability to establish and maintain effective working relationships.
- Organized, proactive, and capable of managing multiple tasks.
- Adherence to all company policies, processes, and procedures, including the Code of Conduct.
- Ability to articulate and promote Family First Health’s mission and values.
Employee Benefits
- 3 weeks of accrued paid vacation per year.
- 9 days of accrued paid sick leave per year.
- 4 personal days per calendar year.
- No late evenings or weekend hours.
- Paid time off on holidays.
- Health, dental, & vision insurance plans.
- Short/long-term disability and life insurance.
- 403(b) retirement plan.
- Tuition reimbursement opportunities.
- Focus on work-life balance.
- Opportunities for growth and advancement.
- And more!
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industry: Hospitals and Health Care
This job posting is active and accepting applications.