Bilingual Case Manager: Extreme Customer Service

Saludos Hispanos; Omaha (NE); On-site; USD 26,174 - 28,929; Full time

Job summary

A workforce development organization in Omaha, NE, is seeking a case manager. The role requires strong bilingual skills (English/Spanish) and a commitment to providing extreme customer service. You will assist job seekers in finding self-sustaining employment and collaborate with local businesses to meet their talent needs. The ideal candidate is an effective communicator with a strong organizational background, ready to contribute to community outcomes.

Qualifications

• Must be bilingual in English and Spanish.
• Experience in extreme customer service is required.
• Strong organizational and communication skills are essential.

Responsibilities

• Provide career counseling and job placement assistance.
• Orient, interview, and counsel customers.
• Demonstrate knowledge of labor market information and available services.

Skills

Bilingual (English/Spanish)

Customer service

Organizational skills

Communication skills

Computer proficiency

Job description

A workforce development organization in Omaha, NE, is seeking a case manager. The role requires strong bilingual skills (English/Spanish) and a commitment to providing extreme customer service. You will assist job seekers in finding self-sustaining employment and collaborate with local businesses to meet their talent needs. The ideal candidate is an effective communicator with a strong organizational background, ready to contribute to community outcomes.