Bilingual Care Coordination Assistant (Remote/Hybrid, Must be LPN or MA)

Trinity Health; Silver Spring (MD); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Care Coordination Assistant to enhance patient care through efficient coordination and support. This role involves collaborating with healthcare providers and community services to ensure quality, safe care delivery. The ideal candidate will have strong interpersonal skills and be bilingual in Spanish, with a solid background in healthcare. You will play a vital role in managing disease registries and assisting patients in self-management, contributing to improved health outcomes. Join a team that values diversity and offers opportunities for professional growth in a supportive environment.

Benefits

Tuition reimbursement

Free parking

Employee discounts

Flexible work schedules

Opportunities for professional growth

Qualifications

• LPN or CMA certification required with a high school diploma.
• 5 years of healthcare experience preferred, especially in ambulatory care.

Responsibilities

• Assist in care delivery and manage the disease registry.
• Support self-management and facilitate communication among care teams.

Skills

Bilingual Spanish speaking

Healthcare experience

Computer literacy

Knowledge of EHR systems

Microsoft Office

Performance improvement

Behavioral change methodologies

Interpersonal skills

Education

Licensed Practical Nurse (LPN)

Certified Medical Assistant (CMA)

High school diploma

Bachelor's degree

Job description

Employment Type:

Full time

Shift:

Description:

Job Title: Care Coordination Assistant (LPN or MA) - Value Based - Bilingual Spanish Speaking

Employment Type: Remote - Full Time, Non Exempt

General Summary:

This position assists in providing a model of care that ensures the delivery of quality, efficient, and cost-effective healthcare services. Responsibilities include implementing care gap closure, supporting evidence-based medicine, managing the disease registry, supporting patient and family self-management, and coordinating care across the continuum. The Care Coordination Assistant supports Holy Cross Health’s mission through a patient-centered approach, collaborating with providers, care teams, community services, and stakeholders to deliver safe, coordinated care within the CTO network.

Position Highlights:

The role involves assisting in care delivery, managing the disease registry, supporting self-management, and facilitating communication among care teams to improve patient outcomes and promote quality improvement within the practice.

Role Overview:

The Care Coordination Assistant collaborates with healthcare providers, care teams, and community services to ensure quality, safe, and coordinated care for patients. Key duties include overseeing the disease registry, prioritizing outreach, assisting with appointment scheduling, developing tools for optimal patient outcomes, and facilitating care team meetings.

Supports patients and caregivers in self-management, creating personalized health behavior change plans, providing education, and advocating for patients. Acts as a liaison with patients, families, care teams, and external stakeholders, including hospitalized patients.

Benefits and Location:

Additional benefits include tuition reimbursement, free parking, employee discounts, flexible work schedules, and opportunities for professional growth. Holy Cross Health operates hospitals and healthcare centers near Washington, DC, and Baltimore, MD.

Reporting to:

Director, Population Health

Minimum Education and Certification:

Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA) required; High school diploma required; Bachelor's degree preferred.

Skills Required:

Bilingual Spanish speaking, five years of healthcare experience (preferably ambulatory), computer literacy, knowledge of EHR systems, Microsoft Office, performance improvement, behavioral change methodologies, and strong interpersonal skills. Ability to work autonomously and effectively in a fast-paced environment is essential.

Pay Range:

$16.25 - $29.02, based on experience, skills, and education. Holy Cross Health is an Equal Opportunity Employer committed to diversity and inclusion.

About Us:

Holy Cross Health is a Catholic, not-for-profit health system serving Maryland's Montgomery and Prince George's counties, recognized for high-quality healthcare services and awards. Trinity Health, our parent organization, emphasizes diversity, equity, and inclusion in its mission.