Bilingual Call Center Specialist – Health Services

Seamar; Seattle (WA); On-site; USD 24,207,876 - 34,477,884; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription coverage

Life Insurance

Long Term Disability

Paid-time-off starting at 24 days per year

401(k)/Retirement options

Job summary

Seamar is hiring a Call Center Specialist for its location in Seattle, WA. This full-time position requires customer service skills and bilingual proficiency in English and Spanish. The successful candidate will handle inbound calls and assist patients with efficiency.

Seamar provides a comprehensive benefits package that includes medical, dental, vision, and retirement options. This role is ideal for those eager to support a diverse community and enhance their career in healthcare.

Qualifications

• Maintains professionalism and willingness to help others.
• Demonstrates sound problem solving skills and ability to multi-task.
• Should answer incoming calls within 3 rings or less.

Responsibilities

• Process inbound calls and greet patients in a friendly manner.
• Make medical appointments and contact patients on behalf of Sea Mar.
• Assess and screen incoming calls timely and effectively.

Skills

Customer service orientation

Bilingual in English/Spanish

Problem-solving skills

Ability to multi-task

Education

C.N.A or Medical Assistant preferred

Job description

Seamar is hiring a Call Center Specialist for its location in Seattle, WA. This full-time position requires customer service skills and bilingual proficiency in English and Spanish. The successful candidate will handle inbound calls and assist patients with efficiency.

Seamar provides a comprehensive benefits package that includes medical, dental, vision, and retirement options. This role is ideal for those eager to support a diverse community and enhance their career in healthcare.