Bilingual Call Center Specialist

Moses/Weitzman Health System, Inc.; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

A healthcare provider is seeking a part-time Call Center Specialist to provide customer service to patients and manage appointment scheduling. The ideal candidate must be bilingual in English and Spanish, possess an Associate's Degree or Medical Assistant Certification, and have experience in a call center environment. This remote position offers $21 per hour and requires reliable internet access.

Qualifications

• Bilingual in English and Spanish required.
• 1 year of experience in a Call Center or busy phone system.
• Access to reliable, high-speed Internet for remote work.

Responsibilities

• Provide quality customer service to internal staff and external patients.
• Manage calls by scheduling appointments and addressing patient requests.
• Maintain confidentiality while demonstrating proficient data entry.

Skills

Bilingual in English and Spanish

Customer service

Data entry

Knowledge of insurance billing

Education

Associate's Degree OR Medical Assistant Certification

Job description

A company is looking for a Call Center Specialist - Remote - Part-Time (20 Hours) - Bilingual REQUIRED (Spanish/English) - $21.

Key Responsibilities

• Provide quality customer service to internal staff and external patients
• Manage calls by scheduling appointments and addressing patient requests
• Maintain confidentiality while demonstrating proficient data entry and knowledge of insurance billing

Required Qualifications

• Bilingual in English and Spanish
• Associate's Degree OR Medical Assistant Certification + 1 Year Experience
• Experience in a Call Center or busy phone system
• Electronic appointment scheduling experience
• Access to reliable, high-speed Internet for remote work