Bilingual Call Center Agent - Commission + Benefits

Transworld Systems Inc.; Guaynabo (PR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Hourly pay plus commission

Comprehensive paid training

Monthly commission

Health benefits

401K

Job summary

Transworld Systems Inc. is seeking a full-time office-based representative in Guaynabo, PR. The role offers an hourly wage with a monthly commission and comprehensive paid training as you grow in collections and customer service.

You will work within a supportive team to help clients improve accounts receivable outcomes. Applicants should be ambitious, have strong communication skills, and be able to work independently.

Qualifications

• Ambition to grow career in collections/sales.
• Experience in collections, customer service, sales, or motivation to learn a new skill.
• Positive and friendly demeanor with daily enthusiasm.

Responsibilities

• Communicate with consumers by telephone and handle written correspondence to resolve unpaid accounts.
• Provide thorough, accurate account updates in the computer system for each call.
• Skip tracing to locate consumer contact information and assist in collecting payments.
• Advise delinquent consumers to help secure funds to meet payment obligations.
• Stay compliant with applicable laws and TSI policies.

Skills

Collections experience

Customer service

Sales

Communication skills

Computer skills

Independent work

Job description

Transworld Systems Inc. is seeking a full-time office-based representative in Guaynabo, PR. The role offers an hourly wage with a monthly commission and comprehensive paid training as you grow in collections and customer service.

You will work within a supportive team to help clients improve accounts receivable outcomes. Applicants should be ambitious, have strong communication skills, and be able to work independently.