Bilingual Broker Support Specialist

Acrisure, LLC; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Job summary

Acrisure, LLC is seeking a Bilingual Broker Support Specialist to handle broker inquiries and collaborate with Sales, Marketing, Licensing/Contracting, and Accounting. The role requires strong organization, documentation, and cross-functional communication, with an on-site presence.

Responsibilities include reporting updates, information filtering, and managing confidential data. A high school diploma is required; college education is preferred, and 2+ years in Customer Service/Administration is

Qualifications

• Must be bilingual in English and Spanish.
• Strong analytical, problem solving, and statistical skills.
• Ability to read and interpret documents.
• Excellent oral and written communication skills.
• Proficient in MS Office with advanced Word, Excel, and PowerPoint.

Responsibilities

• Creates updates and maintains Microsoft documents for reporting, electronic filing, and other purposes as needed.
• Organizes and prioritizes large volumes of information.
• Reviews emails and shares information with appropriate staff.
• Wok on confidential/non-routine information and explains policies when necessary.
• Works independently and/or within a team on special nonrecurring and ongoing projects.

Skills

Bilingual English/Spanish

Analytical skills

Communication skills

Reading & interpreting documents

MS Office proficiency

Education

High school diploma

College education preferred

Tools

MS Office (Word, Excel, PowerPoint)

Job description

## Bilingual Broker Support SpecialistApplylocations: 15280 NW 79Th Ct Suite 103 - MIAMI LAKES, FLtime type: Full timeposted on: Posted Todayjob requisition id: JR113957## **About Acrisure**A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.**Job Summary**The Broker Support Specialist will field and handle all support inquiries coming in from brokers and will work with various departments within the organization (e.g. Sales, Marketing, Licensing/Contracting, Accounting)The Broker Support Specialist is also responsible for managing all broker relationships and ensuring all contracted brokers are equipped to sell products throughout the year. This can require continual outreach to all brokers to ensure they are truly engaged.**Responsibilities*** Creates updates and maintains Microsoft documents for reporting, electronic filing, and other purposes as needed.* Organizes and prioritizes large volumes of information.* Reviews emails and shares information with appropriate staff.* Handles confidential and non-routine information and explains policies when necessary.* Works independently and/or within a team on special nonrecurring and ongoing projects.**Requirements*** Bilingual (English & Spanish)* Strong analytical, problem solving, and statistical skills.* Ability to read and interpret documents* Excellent oral and written communication skills.* Proficient in MS Office to include advanced level Word, Excel, and PowerPoint skills.**Education and Preferred Experience*** A high school diploma is required; college education from an accredited institution of higher learning is preferred.* 2+ years of Customer Service experience* 3+ years of Administration experience#LI-DL1#LI-On-Site**Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.****Why Join Us:**At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.**Employee Benefits**We also offer our employees a comprehensive suite of benefits and perks, including:* **Physical Wellness:** Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.* **Mental Wellness:** Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.* **Financial Wellness:** Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.* **Family Care:** Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.* **... and so much more!***This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.***Acrisure is an Equal Opportunity Employer.** We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting *[e-mail]*.Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.