Bilingual Auto Transmission Warranty Specialist

LKQ Corp.; Grand Prairie (TX); Hybrid; USD 42,000 - 63,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401k with Company Match

Life Insurance

Long-Term Disability

Tuition Reimbursement

Employee Discounts

Job summary

LKQ Corporation in Grand Prairie, TX is seeking a bi-lingual Automotive Transmission Warranty Administrator Technician to support Spanish-speaking customers, dealers, and field technicians. The role focuses on diagnosing transmission issues, guiding warranty decisions, and issuing replacement invoices.

The ideal candidate has at least 1 year in the automotive industry, exposure to QA/QC and ISO/QS systems, and proficiency with Outlook, Word, Excel. A high school diploma or GED is preferred.

Qualifications

• 1+ years of experience in the automotive industry.
• Prior experience in QA/QC, ISO/QS/TS systems is a plus.
• High school diploma or GED is preferred.
• Experience cataloging ACA ACES and PIES is a plus.

Responsibilities

• Provide technical Automotive Transmission service to Spanish speaking customers, dealers, and field technicians for the products and services sold by ATK North America.
• Diagnose, troubleshoot, and write/release warranty replacement invoices for internal transmission failures.
• Explain technical diagnoses and needed repairs to customers.
• Provide technical support to the ATK customer base via telephone, internet, email, and written communication.
• Notify customers and designated personnel of findings, adjustments, and recommendations.
• Assist in maintaining performance indicators and handling multiple tasks with moderate complexity.

Skills

Bilingual Spanish/English

Education

High School Diploma/GED

Tools

Outlook

Word

Excel

PowerPoint

Job description

LKQ Corporation in Grand Prairie, TX is seeking a bi-lingual Automotive Transmission Warranty Administrator Technician to support Spanish-speaking customers, dealers, and field technicians. The role focuses on diagnosing transmission issues, guiding warranty decisions, and issuing replacement invoices.

The ideal candidate has at least 1 year in the automotive industry, exposure to QA/QC and ISO/QS systems, and proficiency with Outlook, Word, Excel. A high school diploma or GED is preferred.