Bilingual Auto Service Advisor — Up to $100K + Training

Westside Kia; Katy (TX); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Vacation

Employee discounts on vehicles

Career growth

Supportive team environment

Closed on Sundays

Job summary

Westside Kia in Katy, TX is seeking an experienced Automotive Service Advisor/Writer. The role offers up to $100,000 in performance-based income with salary plus commission and bonuses. The dealership emphasizes training, benefits, and a supportive team while maintaining Sundays closed.

The successful candidate will guide customers through repair processes, explain services and costs, schedule appointments, and ensure a positive customer experience with high CSI scores.

Qualifications

• Bilingual automotive service advisor/writer experience is strongly preferred but not required.
• Kia or Hyundai dealership experience preferred.
• Excellent customer service and communication skills.
• Strong computer and organizational skills.
• Ability to multitask in a fast-paced environment.
• Positive attitude, strong work ethic, and professional appearance.
• Dependable, energetic, and customer-focused.
• High school diploma or equivalent.

Responsibilities

• Guide customers through the vehicle repair and maintenance process
• Explain recommended services, repairs, costs, and timelines
• Schedule appointments for maintenance, repairs, and recall work
• Greet customers and answer questions professionally
• Recommend additional services, products, and applicable promotions
• Monitor vehicle status from check-in through completion
• Communicate with customers regarding repair progress and updates
• Help ensure a positive customer experience and maintain high CSI scores

Skills

Bilingual capability

Customer service

Communication

Multitasking

Computer skills

Organizational skills

Valid driver’s license

Education

High school diploma

Job description

Westside Kia in Katy, TX is seeking an experienced Automotive Service Advisor/Writer. The role offers up to $100,000 in performance-based income with salary plus commission and bonuses. The dealership emphasizes training, benefits, and a supportive team while maintaining Sundays closed.

The successful candidate will guide customers through repair processes, explain services and costs, schedule appointments, and ensure a positive customer experience with high CSI scores.