Bilingual Auto Parts & Service Specialist

O'Reilly Auto Parts; Midland (TX); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Competitive wages

401k with company match

Paid Time Off

Medical, Dental, Vision Insurance

Job summary

O'Reilly Auto Parts in Midland, TX is seeking a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management. Bilingual candidates encouraged to apply, and you'll promote customer service programs and assist with daily store operations.

You will greet customers, help them choose merchandise, process payments, returns, and phone inquiries, and support technicians with parts lookups and related items, with opportunities for career growth.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask handling customers on the phone and in the store.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Promote customer service programs and related selling.
• Answer store phone calls and look up parts and prices.
• Process exchanges, returns, and payments accurately.
• Assist with stock replenishment, planograms and daily operations.

Skills

Customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts in Midland, TX is seeking a Parts Specialist to deliver high levels of service to retail and installer customers while supporting store management. Bilingual candidates encouraged to apply, and you'll promote customer service programs and assist with daily store operations.

You will greet customers, help them choose merchandise, process payments, returns, and phone inquiries, and support technicians with parts lookups and related items, with opportunities for career growth.