Bilingual Auto Parts Sales & Customer Advisor

AutoZone; Portage (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

AutoZone in Portage, WI is seeking a Retail Sales Associate to help customers locate parts, offer expert advice, and maintain an organized sales floor. You will assist with product selection, process transactions, and ensure a positive shopping experience.

The role emphasizes strong customer service, teamwork, and the ability to work flexible hours, including mornings, nights, weekends, and overtime as needed. Prior automotive retail exposure is helpful; ASE certification is a plus.

Qualifications

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper point of sale procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.
• Product Knowledge – Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Responsibilities

• Customer Assistance & Communication – Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Leadership & Teamwork – Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
• Sales & Metrics Mindedness – Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Inventory Management & Store Operations – Restock merchandise, maintain organization, and follow proper point of sale procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.
• Process Orientation & Safety Compliance – Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.
• Product Knowledge – Stay up to date on automotive parts, tools, and promotions through AutoZone systems.
• Diagnostics Support – Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Skills

Customer Service

Communication

Teamwork

Sales

Inventory Management

Product Knowledge

Diagnostics Support

Job description

AutoZone in Portage, WI is seeking a Retail Sales Associate to help customers locate parts, offer expert advice, and maintain an organized sales floor. You will assist with product selection, process transactions, and ensure a positive shopping experience.

The role emphasizes strong customer service, teamwork, and the ability to work flexible hours, including mornings, nights, weekends, and overtime as needed. Prior automotive retail exposure is helpful; ASE certification is a plus.