Automotive Parts Specialist: WOW Customer Service

AutoZone; Portage (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

AutoZone in Portage, Wisconsin is hiring a Senior Retail Sales Associate to deliver WOW! customer service and help customers find the right parts and solutions. You’ll engage with customers, offer expert automotive advice, and work with a team to drive sales while maintaining store operations.

The role requires good communication, basic automotive knowledge, and the ability to work a flexible schedule including mornings, evenings, and weekends. ASE certification is a plus.

Qualifications

• High school diploma or GED required.
• Basic automotive knowledge preferred.
• Ability to lift and move merchandise.

Responsibilities

• Assist customers with parts selection and product recommendations.
• Provide automotive advice and explain installations.
• Restock merchandise and maintain organized shelves.
• Support cash handling and loss prevention procedures.
• Use diagnostic tools to read codes and suggest solutions.

Skills

Communication

Customer service

Bilingual Spanish/English

Education

High school diploma or GED

Job description

AutoZone in Portage, Wisconsin is hiring a Senior Retail Sales Associate to deliver WOW! customer service and help customers find the right parts and solutions. You’ll engage with customers, offer expert automotive advice, and work with a team to drive sales while maintaining store operations.

The role requires good communication, basic automotive knowledge, and the ability to work a flexible schedule including mornings, evenings, and weekends. ASE certification is a plus.