Bilingual Assistant Property Manager - Affordable Housing

Rpm Development Group; Union City (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Bonus potential up to 15% of base

Generous PTO & holidays

401(k) with company match

Comprehensive health, dental, vision,

Professional growth opportunities

Summer hours

Job summary

RPM Development Group seeks an Assistant Property Manager to maintain financial viability and compliance for assigned properties in New Jersey. You will manage waitlists, leases, and recertifications while delivering excellent customer service to residents and vendors.

Responsibilities include vacancy management, marketing for occupancy, and coordinating maintenance and inspections. A Spanish-speaking candidate with 2+ years in multi-site PM and a valid driver's license is preferred.

Qualifications

• Fluent in Spanish required.
• High School Diploma required; a college degree is preferred.
• At least two years of progressive property management experience across multiple sites.
• Knowledge of affordable housing and market-rate housing.
• Technology literacy and operating software; Yardi experience preferred.
• Valid driver’s license, insured vehicle, and ability to travel between properties.

Responsibilities

• Maintain property waitlists and ensure vacancy targets.
• Assist pre-applicants and manage applications in Rent Café.
• Process leases, renewals, and annual recertifications for funding sources.
• Monitor occupancy to keep at approximately 97.5%.
• Market properties to maintain competitive rents and renewals.
• Coordinate maintenance, turnover, and inspections per policy.

Skills

Fluent in Spanish

Customer service orientation

Communication skills

Education

High School Diploma

College degree preferred

Tools

Yardi experience

Rent Café

Job description

About RPM Development Group

At RPM Development Group, our goal is to create high-quality affordable housing. Throughout our history this has meant developing residential communities that are affordable and serve as environments for residents and their families to thrive. Our company takes great pride in creating housing that is attractively designed, skillfully built, and well-managed. Sustainable building is one of the core values that guides our work. When affordable housing is done well. we believe that it can serve as a transformational resource for residents and a source of beauty and vibrancy for surrounding communities.

Job Description

Job Description

About RPM Development Group

At RPM Development Group, our goal is to create high-quality affordable housing. Throughout our history this has meant developing residential communities that are affordable and serve as environments for residents and their families to thrive. Our company takes great pride in creating housing that is attractively designed, skillfully built, and well-managed. Sustainable building is one of the core values that guides our work. When affordable housing is done well. we believe that it can serve as a transformational resource for residents and a source of beauty and vibrancy for surrounding communities.

RPM Development is a dynamic place to work – staff are asked to be professional, collaborative, and think critically while working towards a shared mission of providing safe, clean, affordable housing to people and families across the State of New Jersey.

RPM Development takes pride in offering its employees an outstanding benefits package, including:

• Competitive Compensation based on experience.
• Bonus Potential up to 15% of Base Salary.
• Generous Paid Time Off: 10 paid holidays annually, plus up to 15 days of PTO in the first year, with increases based on tenure.
• 401(k) Retirement Plan with a discretionary dollar-for-dollar company match and potential profit-sharing opportunities.
• Comprehensive Health Coverage: RPM covers 90% or more of employee health insurance premiums.
• Fully Paid Dental, Vision, and Life Insurance for all staff.
• Professional Growth Opportunities through internal advancement and ongoing training.
• Seasonal Perks: Summer hours from Memorial Day to Labor Day.

Role Description

The Assistant Property Manager (APM) is responsible for ensuring the financial viability and continued compliance for assigned properties. They are to maintain minimal vacancy by leasing all vacant units within expectation, managing the waitlist proactively and marketing when necessary. They are to maintain property compliance by completing annual recertifications timely and ensure we have accurate, available, and audit ready files at all times.

The APM will act as an additional layer of support in ensuring that all maintenance work orders and turnover production are completed professionally while maintaining a safe work environment at these same developments. The APM will demonstrate professional presentation and provide excellent customer service to prospective and current residents thus encourage long-term tenancy. The APM will demonstrate this same high level of customer service to all vendors, team members and housing partners.

Duties And Responsibilities

• Maintain property waitlists by purging semi-annually, ensuring waitlist is always fresh with viable leads and current household information.
• Assist pre-applicants with the process of being added to the waitlist through Rent Café.
• Responsible for all new resident application activities including resident education on qualification process and lease terms, lease processing through Rent Café and internal move-in paperwork.
• Weekly attention to be paid to vacancy at the property to ensure properties remain at 97.5% occupancy.
• Consistently market the properties to high standards by optimizing curb appeal.
• Prepare and maintain appropriate leases, lease renewals and annual re-certifications for all funding sources timely.
• Walk residents through the recertification process in Rent Café when necessary.
• Maintain complete, accurate and audit ready files both physically and digitally.
• Proactively manage housing partner subsidy programs and relationships.
• Follow up with 3rd parties that promised payment on behalf of new tenant for the initial Security Deposit and/or 1st month’s rent.
• Ensure rent portion letters are received timely and include annual increases for renewals.
• When assigned a community with market rate units, actively track and make rental rate adjustments based on market competition, properly market these units as needed, ensure timely and optimized renewals and new leases.
• Assist the Property Manager with all general management of their assigned apartment developments.
• Ensure work orders, preventive maintenance, bi-annual unit inspections, apartment turns to be completed within company policy timeframes at all locations. Bring forward any concerns to the attention of the PM.
• Maintain quality of product by walking property regularly and documenting any items that need to be addressed.
• Process transfer requests, reasonable accommodation requests and address resident concerns.
• Calculate and process tenant portions when specific programs require (PHA, 811, etc).
• Share best practices with colleagues not only within the assigned region but more broadly within RPM.
• Practice exceptional customer service, professionalism, safe work practices daily.
• Partner and work closely with all departments within RPM Development Group.
• Work beyond the narrow and specific job responsibilities to advance the goals of the company.

Relationships And Contacts

• Reports to: Property Manager
• Supervises: N/A

Required Education And Experience

• ****FLUENT IN SPANISH REQUIRED ****
• High School Diploma required/College degree preferred/APM a plus.
• Two years of increasing property management responsibility to include all aspects of a multi-site operation.
• Knowledge of both affordable housing (including required certifications) and market rate housing if required for your property.
• Technology literacy and a solid understanding of operating software, Yardi experience preferred.
• Requires a valid driver’s license, an insured vehicle, and the ability to travel between properties.

Working Conditions

• Ability to work periodic flexible hours is required.
• Ability to work at property locations within or near transitional neighborhoods.
• Ability to climb stairs, take elevators, bend, squat, reach overhead and lift up to 15 pounds at times.

EOE

Company Description

At RPM Development Group, our goal is to create high-quality affordable housing. Throughout our history this has meant developing residential communities that are affordable and serve as environments for residents and their families to thrive. Our company takes great pride in creating housing that is attractively designed, skillfully built, and well-managed. Sustainable building is one of the core values that guides our work. When affordable housing is done well, we believe that it can serve as a transformational resource for residents and a source of beauty and vibrancy for surrounding communities.