Bilingual Assistant Branch Manager

Regional Finance; Manassas (VA); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Competitive pay

Monthly bonus

Career growth

Benefits

Job summary

Regional Finance in Manassas, VA is hiring for a Branch Associate to drive sales, deliver outstanding customer service, and handle cash transactions. You will work in a fast-paced, in-person environment and promote loan solutions to meet customer needs.

The role requires a HS diploma, experience in sales or service, fluency in Spanish, and a valid driver’s license. Expect a friendly, team-oriented setting with opportunities for growth and development.

Qualifications

• High School Diploma or equivalent.
• Experience in sales, customer service, retail, or cash handling.
• Ability to pass drug screening and background checks where permitted by law.
• Valid driver's license and reliable, insured transportation (required for bank deposits).
• Fluent in Spanish.

Responsibilities

• Achieve individual and branch sales goals by driving performance, improving retention, and contributing to profitability.
• Use a consultative approach to recommend solutions and manage the full loan lifecycle.
• Generate new and repeat business through customer engagement and outbound outreach.
• Deliver a high-energy, service-focused customer experience.
• Process cash transactions and payments accurately while maintaining compliance.
• Manage delinquency and help resolve past-due accounts.
• Transport funds and deposits as part of branch operations.
• Support team performance through additional responsibilities as needed.

Skills

Sales experience

Customer service

Cash handling

Spanish language

Education

High School Diploma

Job description

Job Introduction

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.

We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.

If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!

Why Work at Regional?

• Competitive Pay - We recognize and reward performance
• Monthly Bonus Opportunities - Earn incentives based on results
• Career Growth - Clear path from Assistant Manager to Branch Manager
• Comprehensive Benefits - Medical, dental, vision, and 401(k)
• Earning Potential - Average $46,000 annually (varies by location)

Duties and Responsibilities

• Achieve individual and branch sales goals by driving performance, improving retention, and contributing to profitability
• Use a consultative approach to recommend solutions and manage the full loan lifecycle
• Generate new and repeat business through customer engagement and outbound outreach
• Deliver a high-energy, service-focused customer experience
• Process cash transactions and payments accurately while maintaining compliance
• Manage delinquency and help resolve past-due accounts
• Transport funds and deposits as part of branch operations
• Support team performance through additional responsibilities as needed

Minimum Qualifications

• High School Diploma or equivalent
• Experience in sales, customer service, retail, or cash handling
• Ability to pass drug screening and background checks where permitted by law
• Valid driver's license and reliable, insured transportation (required for bank deposits)
• Fluent in Spanish

Critical Competencies

• Strong sales and closing ability
• Clear and confident communication
• Relationship-building skills
• Goal-oriented and performance-driven mindset
• Ability to multitask in a fast-paced environment

Working Conditions

Office-based role providing consumer loan services in person and by phone. Hours are Monday-Friday, 8:30 AM-5:30 PM, with occasional Saturdays and overtime as needed.

If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law ("Protected Characteristics"). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.