Assistant Branch Manager

Regional Finance; Huntsville (AL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Monthly bonus

Health insurance

Dental insurance

Vision insurance

401(k)

Job summary

Regional Finance in Huntsville, AL is hiring an Assistant Manager to drive customer service and loan solutions in a fast-paced branch. You’ll lead daily operations, process credit loan applications, and help customers navigate financial options.

The role emphasizes team leadership, meeting performance targets, and maintaining accurate cash handling. We offer growth opportunities, a competitive pay, and full-time benefits including medical, dental, vision and a 401(k).

Qualifications

• High School Diploma or equivalent.
• Prior customer service experience in sales/retail or cash handling.
• Pass drug, criminal and credit background checks.

Responsibilities

• Provide exceptional service to all customers.
• Process credit loan applications and present loan solutions.
• Maintain office cash with accuracy and proper security.
• Grow account volume through customer solicitations and good judgment.
• Minimize delinquent debt through calls and collections.
• Receive, track, and post payments and fees per policy.
• Transport money and deposits to and from bank.
• Other duties as assigned by leadership.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma

Job description

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.

We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.

If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!

Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career!

Job Intro

The core of an Assistant Manager is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!

Why work at Regional?

• Regional offers competitive pay! We do our best to show that we value our team members!
• You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work?
• You will have promotion opportunities. We love to train our Assistant Managers into future Branch Managers!
• All full-time team members have access to our medical, dental, vision and 401(k) benefits!

Duties And Responsibilities

• Provide exceptional service to all customers.
• Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
• Maintain office cash with accuracy and proper security.
• Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
• Minimize delinquent debt through calling customers and collecting on past-due accounts.
• Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
• Transport money and deposits to and from bank.
• Other duties as assigned by leadership.

Minimum Qualifications

• High School Diploma or Equivalent.
• Prior customer service experience in either a sales/retail environment or cash management environment.
• Must pass drug screen, criminal and credit background checks.
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage.

Critical Competencies

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
• Thrives in a pay for performance atmosphere.
• Proven ability to multi-task.

Working conditions

This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.

If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf

Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.