Bike Shop Guide & Customer Hospitality Expert

Trek Retail Corporation; Grosse Pointe (MI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Flexible and fun culture

Competitive health care

Dental and Vision insurance

Flexible Spending Accounts (FSA)

Life insurance

Competitive vacation package

401(k) with match

ESOP

12 weeks of maternity leave

Paid company holidays

Tuition reimbursement

Employee discounts

Partner retail discounts

Job summary

Trek Store Grosse Pointe is looking for enthusiastic Sales Associates to provide outstanding hospitality and guide customers toward achieving their cycling goals. You will help select bikes, components, and apparel, prep bikes for service, and support merchandising efforts in a fast-paced Trek Store.

Join Trek Store Grosse Pointe to build sales skills, participate in daily huddles, and complete Trek University modules. Benefits include health care, 401(k) with match, and paid holidays.

Qualifications

• A positive, “get stuff done”, attitude.
• A desire to change the world through bikes and work with like-minded teammates.
• A desire to learn.

Responsibilities

• Develop your sales and hospitality skills through training, role-playing and on-the-job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full-time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use our Guide Sales Process to provide our customers with incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—our customers.
• Maintain Trek University Guide Status by completing Trek U modules to further your knowledge of our products, services, and procedures.
• Complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to the visual merchandising standards, including product placement, price auditing, and product re-stocking.
• Complete weekly Cycle Counts.
• Assemble, or pre-assemble, new bicycles.
• Prep customer bikes for service by our Service or Production Technicians

Job description

Trek Store Grosse Pointe is looking for enthusiastic Sales Associates to provide outstanding hospitality and guide customers toward achieving their cycling goals. You will help select bikes, components, and apparel, prep bikes for service, and support merchandising efforts in a fast-paced Trek Store.

Join Trek Store Grosse Pointe to build sales skills, participate in daily huddles, and complete Trek University modules. Benefits include health care, 401(k) with match, and paid holidays.