Bike Patrol Security Officer — Guest-Focused

Aquarius Casino Resort; Laughlin (NV); Vor Ort; USD 42.000 - 52.000; Vollzeit

Zusammenfassung

Edgewater Gaming, LLC in Laughlin, NV seeks a Security Bike Patrol team member to be a visible, proactive presence safeguarding guests, employees and assets. You will patrol exterior areas, deter unwanted activity, and assist with in-custody situations, while maintaining documentation and a helpful guest-first approach.

The role requires strong communication, teamwork, and basic computer skills, with strict adherence to gaming laws and internal controls.

Qualifikationen

• 1 year of law enforcement, military, EMT, or security experience
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability to access and input information using a moderately complex computer system
• Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams

Aufgaben

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Patrol all exterior areas of the property including garages, parking lots, and surrounding buildings to ensure a safe and secure environment
• Manage traffic flow in and around the garage, assisting guests and reducing congestion
• Respond to and investigate incidents involving vehicles, suspicious behavior, and guest safety concerns
• Escort armored car personnel, trespassed individuals, and assist with in-custody situations to ensure a secure and controlled environment
• Perform duties of a Security Officer, including maintaining presence, responding to alarms, and writing detailed incident reports
• Assist guests in locating lost vehicles and provide directions or escort to destination when appropriate
• Maintain company-issued bicycle in safe working condition and remain mobile throughout assigned shift
• Act as a liaison with the Taxi Authority and assist in resolving guest transportation concerns
• Serve as fire control center officer or time officer to provide break relief when necessary
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Kenntnisse

Security experience

Communication skills

Team player

Computer literacy

Microsoft Office

Tools

Outlook

Excel

Word

Microsoft Teams

Jobbeschreibung

Edgewater Gaming, LLC in Laughlin, NV seeks a Security Bike Patrol team member to be a visible, proactive presence safeguarding guests, employees and assets. You will patrol exterior areas, deter unwanted activity, and assist with in-custody situations, while maintaining documentation and a helpful guest-first approach.

The role requires strong communication, teamwork, and basic computer skills, with strict adherence to gaming laws and internal controls.