Bike Delivery Courier

Insomnia Cookies; Charlotte (NC); On-site; USD 20,664; Part time

Benefits offered by this job

Pay rate: $15.00/hr plus tips

Pay-on-Demand – get paid daily

Paid vacation and sick time off

Flexible part-time work schedules

Pet insurance

FREE cookies with every shift

Job summary

A popular cookie delivery service in Charlotte is looking for Bike Delivery Couriers. In this role, you will check orders, deliver cookies and ice cream, and provide excellent customer service. Ideal candidates must manage their own non-motorized bicycle and smartphone. The position offers flexible part-time schedules with a pay rate of $15.00/hr plus tips. Join a rapidly growing company known for its fun and engaging delivery experience.

Qualifications

• Must have your own non‑motorized bicycle in working order.
• Must have a smartphone with data plan.
• Must be legally eligible to work in the United States.

Responsibilities

• Check orders for quality and accuracy before leaving the store.
• Deliver cookies, milk, and ice cream to customers safely and timely.
• Provide quality customer service through positive interactions.
• Use Insomnia’s delivery app for accurate status updates.

Skills

Excellent time management

Organizational skills

Knowledge of local area

Job description

Insomnia Cookies is one of the fastest growing, late‑night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Bike Delivery Couriers for our Downtown store located at 210 E Trade St, Charlotte NC 28202. As a Bike Courier, you are our “Boots on the ground!”, and the main face that our Insomniacs see outside of the bakery. You give the word “Delivery” a whole new meaning by delivering the Cookie Magic to our fans wherever they are.

Perks

• Pay rate: $15.00/hr plus tips
• Pay‑on‑Demand – get paid daily for your total shift earnings
• Small but busy delivery zone
• Paid vacation and sick time off
• Flexible part‑time work schedules
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• FREE cookies with every shift!

Responsibilities

• Check orders for quality and accuracy before they leave the store
• Deliver our cookies, milk and ice cream to our loyal fanbase in a timely and safe fashion
• Provide quality customer service through positive and professional interaction with customers, whether in‑person or by phone
• Use Insomnia’s delivery app to meet company standards and provide accurate status updates to customers

Desired Skills / Experience

• Excellent time management and organizational skills
• Knowledge of the 1‑mile radius surrounding the store is a plus!
• Must have your own non‑motorized bicycle in working order (electronic bikes are not permitted)
• Must have a smartphone with data plan
• Must be legally eligible to work in the United States
• Must be 18 years or older to be employed

About Insomnia Cookies

Insomnia Cookies was founded in a college dorm room by then‑student, Seth Berkowitz. Fast forward 20 years and many, many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly‑growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly “Imagining What’s Possible”.