Big Woods Pizza: Assistant Manager

Hard Truth Distilling Co.; Nashville (IN); On-site; USD 45,000 - 55,000; Full time

Job summary

A vibrant restaurant in Nashville is seeking a dedicated Assistant Manager to enhance guest experiences and manage staff. This role plays a crucial part in daily operations, ensuring quality service and operational excellence. Join a passionate team committed to providing unforgettable dining experiences while collaborating closely with the General Manager. Ideal candidates will bring strong leadership skills and a commitment to customer satisfaction.

Benefits

Medical, vision and dental insurance

Discounts on meals and merchandise

PTO

401k after one year of employment

Cell phone stipend

Qualifications

• Proven experience in a supervisory role within the restaurant industry.
• Flexibility to work varied shifts, including nights, weekends, and holidays.

Responsibilities

• Assist in hiring, training, and supervising restaurant staff.
• Uphold the highest standards of customer service.
• Collaborate with the Restaurant Manager to execute operational plans.

Skills

Leadership

Customer Service

Problem Solving

Communication

Education

ServSafe certification

Tools

POS systems

Microsoft Office

Job description

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Hard Truth Distilling Co. provided pay range

This range is provided by Hard Truth Distilling Co.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45,000.00/yr - $55,000.00/yr

Big Woods Restaurants, a local brand with a passion for hospitality, has its roots in Indiana. What began as a single location has grown into a family of 10 and continues to expand, serving various communities across the state, including Nashville. We firmly believe that every guest who walks through our doors deserves more than just a meal; they deserve an unforgettable experience. At Big Woods Restaurants, we take immense pride in our warm and welcoming hospitality. Our commitment goes beyond providing excellent service; it extends to our dedication to showcasing the best of Indiana. We proudly offer a carefully curated selection of local brews, handcrafted cocktails, and heartwarming Midwestern comfort food. As part of our extended family, we work hand-in-hand with our sister companies, including Hard Truth Restaurant, Hard Truth Distilling Co., and Quaff ON! Brewing Co. Together, we’re more than just a group of businesses; we’re sharing our love for craft and community with every guest we serve.

Big Woods Pizza in Nashville is looking to hire an Assistant Manager!

The Big Woods Pizza Assistant Manager plays a pivotal role in supporting the restaurant's operations, ensuring exceptional guest experiences, managing staff, and maintaining high-quality standards. This role involves collaborating with the General Manager to oversee daily operations, employee performance, customer satisfaction, and overall business growth.

Assistant Manager Key Responsibilities

• Staff Management:
• Assist in hiring, training, and supervising restaurant staff.
• Schedule shifts and manage staffing levels to ensure efficient operations.
• Conduct regular performance evaluations, provide feedback, and address employee concerns.
• Customer Service:
• Uphold the highest standards of customer service, ensuring guests have a positive dining experience.
• Address customer feedback and resolve any issues promptly and professionally.
• Operational Excellence:
• Collaborate with the Restaurant Manager to execute operational plans and strategies.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor inventory levels, order supplies, and manage vendor relationships.
• Oversee the proper functioning of all equipment and facilities.
• Quality Control:
• Maintain the quality and consistency of food and beverage offerings.
• Monitor food presentation, portion sizes, and overall taste to meet or exceed company standards.
• Financial Management:
• Assist in budget development and management to achieve financial targets.
• Monitor expenses, control costs, and identify areas for potential savings.
• Support revenue generation through upselling and effective pricing strategies.
• Training and Development:
• Conduct training sessions for new and existing staff on company policies, procedures, and service standards.
• Foster a culture of continuous learning and professional development.
• Conflict Resolution:
• Address staff conflicts and customer complaints, striving for swift and amicable resolutions.
• Act as a mediator in resolving internal disputes or issues among team members.
• Team Leadership:
• Lead by example, displaying a positive attitude and a strong work ethic.
• Motivate and inspire team members to deliver exceptional performance.
• Reporting and Communication:
• Prepare regular reports on key performance indicators, sales, and other relevant metrics.
• Maintain open and effective communication channels with the management team and staff.
  

Assistant Manager Qualifications And Requirements

• Proven experience in a supervisory role within the restaurant industry.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
• Exceptional customer service orientation and problem-solving abilities.
• Proficiency in handling various software tools, including POS systems and Microsoft Office.
• Solid understanding of food safety regulations and health standards.
• Excellent communication skills, both written and verbal.
• Flexibility to work varied shifts, including nights, weekends and holidays.
• ServSafe certification preferred.
• Must have or be able to obtain an Alcohol Serving permit through the State of Indiana.
  
  

Benefits

• Medical, vision and dental insurance.
• Discounts on meals and merchandise.
• PTO
• 401k after one year of employment
• Cell phone stipend

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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