Bicycle Casino Hotel - Front Desk Manager OEM

Aimbridge Hospitality LLC; Bell (CA); On-site; USD 70,000 - 73,000; Full time

Job summary

An established industry player in hospitality seeks a Front Desk Manager to lead their team in providing exceptional guest experiences. This dynamic role involves overseeing front office operations, maximizing room revenue, and ensuring high service standards. The ideal candidate will possess strong leadership and problem-solving skills, with a passion for enhancing guest satisfaction. Join a forward-thinking company that values its employees and offers competitive benefits, including daily pay options, medical coverage, and a 401k retirement plan. If you're ready to make a difference in the hospitality industry, this opportunity is for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Short-Term Disability

Long-Term Disability

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Daily Pay Option

Qualifications

• 5+ years of progressive experience in a hotel or related field.
• 2-year or 4-year college degree with relevant experience.

Responsibilities

• Lead and manage Front Desk operations ensuring guest satisfaction.
• Motivate and coach Front Desk personnel for optimal performance.

Skills

Customer Service Orientation

Leadership Skills

Problem-Solving Ability

Communication Skills

Financial Acumen

Education

2-year college degree

4-year college degree

5+ years of hotel experience

Tools

Windows Operating Systems

Spreadsheets

Word Processing

Job description

Bicycle Casino Hotel - Front Desk Manager OEM Address 888 Bicycle Casino Dr, Bell Gardens, CA, 90201 Compensation $70,000.00 - $73,000.00/year

Job Description

Join Our Team as a Front Desk Manager!

About Us

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Manager, you'll lead the way in ensuring the smooth operation of our Front Office, providing attentive, friendly, and efficient service to all guests. You'll play a crucial role in maximizing room revenue and occupancy while maintaining high standards of service. For OEM associates, overtime does apply and is calculated accordingly. If you’re a customer service superstar with strong leadership and problem-solving skills, committed to enhancing guest satisfaction and operational efficiency, Join our team and be part of creating unforgettable experiences for our guests!

KEY SKILLS/RESPONSIBILITIES

• Customer Service Orientation: Deliver exceptional service to guests, ensuring their needs are met and their experience is enhanced throughout their stay.
• Leadership and Supervisory Skills: Motivate, coach, counsel, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
• Problem-Solving Ability: Anticipate and address issues proactively to ensure smooth operations and guest satisfaction.
• Communication Skills: Clearly convey information and resolve concerns from co-workers and guests effectively.
• Financial Acumen: Manage financial aspects of the Front Desk, including maximizing room revenue and occupancy through effective rate management and analysis.

EDUCATION & EXPERIENCE

• 5+ years of progressive experience in a hotel or related field with supervisory experience
• 2-year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
• Proficient in Windows operating systems, spreadsheets, and word processing.
• Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
• Valid driver's license from the applicable state.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
The Bicycle Hotel & Casino offers accommodations in Bell Gardens. Every room is fitted with a flat-screen TV. You will find a coffee machine in the room. For your comfort, you will find guest bathrobes, free toiletries and a hairdryer in the private bathroom. Los Angeles is 7.5 mi from The Bicycle Hotel & Casino, while Santa Monica is 19 mi from the property. Long Beach Airport is 11 mi away.

Start Your Application First Name Last Name Email Phone Number

• United States +1
• United Kingdom +44
• Afghanistan +93
• Albania +355
• Algeria +213
• American Samoa +1
• Andorra +376
• Angola +244
• Anguilla +1
• Antigua & Barbuda +1
• Argentina +54
• Armenia +374
• Aruba +297
• Ascension Island +247
• Australia +61
• Austria +43
• Azerbaijan +994
• Bahamas +1
• Bahrain +973
• Bangladesh +880
• Barbados +1
• Belarus +375
• Belgium +32
• Belize +501
• Benin +229
• Bermuda +1
• Bhutan +975
• Bolivia +591
• Bosnia & Herzegovina +387
• Botswana +267
• Brazil +55
• British Indian Ocean Territory +246
• British Virgin Islands +1
• Brunei +673
• Bulgaria +359
• Burkina Faso +226
• Burundi +257
• Cambodia +855
• Cameroon +237
• Canada +1
• Cape Verde +238
• Caribbean Netherlands +599
• Cayman Islands +1
• Central African Republic +236
• Chad +235
• Chile +56
• China +86
• Christmas Island +61
• Cocos (Keeling) Islands +61
• Colombia +57
• Comoros +269
• Congo - Brazzaville +242
• Congo - Kinshasa +243
• Cook Islands +682
• Costa Rica +506
• Côte d’Ivoire +225
• Croatia +385
• Cuba +53
• Curaçao +599
• Cyprus +357
• Czech Republic +420
• Denmark +45
• Djibouti +253
• Dominica +1
• Dominican Republic +1
• Ecuador +593
• Egypt +20
• El Salvador +503
• Equatorial Guinea +240
• Eritrea +291
• Estonia +372
• Eswatini +268
• Ethiopia +251
• Falkland Islands +500
• Faroe Islands +298
• Fiji +679
• Finland +358
• France +33
• French Guiana +594
• French Polynesia +689
• Gabon +241
• Gambia +220
• Georgia +995
• Germany +49
• Ghana +233
• Gibraltar +350
• Greece +30
• Greenland +299
• Grenada +1
• Guadeloupe +590
• Guam +1
• Guatemala +502
• Guernsey +44
• Guinea +224
• Guinea-Bissau +245
• Guyana +592
• Haiti +509
• Honduras +504
• Hong Kong +852
• Hungary +36
• Iceland +354
• India +91
• Indonesia +62
• Iran +98
• Iraq +964
• Ireland +353
• Isle of Man +44
• Israel +972
• Italy +39
• Jamaica +1
• Japan +81
• Jersey +44
• Jordan +962
• Kazakhstan +7
• Kenya +254
• Kiribati +686
• Kosovo +383
• Kuwait +965
• Kyrgyzstan +996
• Laos +856
• Latvia +371
• Lebanon +961
• Lesotho +266
• Liberia +231
• Libya +218
• Liechtenstein +423
• Lithuania +370
• Luxembourg +352
• Macau +853
• Madagascar +261
• Malawi +265
• Malaysia +60
• Maldives +960
• Mali +223
• Malta +356
• Marshall Islands +692
• Martinique +596
• Mauritania +222
• Mauritius +230
• Mayotte +262
• Mexico +52
• Micronesia +691
• Moldova +373
• Monaco +377
• Mongolia +976
• Montenegro +382
• Montserrat +1
• Morocco +212
• Mozambique +258
• Myanmar (Burma) +95
• Namibia +264
• Nauru +674
• Nepal +977
• Netherlands +31
• New Caledonia +687
• New Zealand +64
• Nicaragua +505
• Niger +227
• Nigeria +234
• Niue +683
• Norfolk Island +672
• North Korea +850
• North Macedonia +389
• Northern Mariana Islands +1
• Norway +47
• Oman +968
• Pakistan +92
• Palau +680
• Palestine +970
• Panama +507
• Papua New Guinea +675
• Paraguay +595
• Peru +51
• Philippines +63
• Poland +48
• Portugal +351
• Puerto Rico +1
• Qatar +974
• Réunion +262
• Romania +40
• Russia +7
• Rwanda +250
• Samoa +685
• San Marino +378
• São Tomé & Príncipe +239
• Saudi Arabia +966
• Senegal +221
• Serbia +381
• Seychelles +248
• Sierra Leone +232
• Singapore +65
• Sint Maarten +1
• Slovakia +421
• Slovenia +386
• Solomon Islands +677
• Somalia +252
• South Africa +27
• South Korea +82
• South Sudan +211
• Spain +34
• Sri Lanka +94
• St Barthélemy +590
• St Helena +290
• St Kitts & Nevis +1
• St Lucia +1
• St Martin +590
• St Pierre & Miquelon +508
• St Vincent & Grenadines +1
• Sudan +249
• Suriname +597
• Svalbard & Jan Mayen +47
• Sweden +46
• Switzerland +41
• Syria +963
• Taiwan +886
• Tajikistan +992
• Tanzania +255
• Thailand +66
• Timor-Leste +670
• Togo +228
• Tokelau +690
• Tonga +676
• Trinidad & Tobago +1
• Tunisia +216
• Turkey +90
• Turkmenistan +993
• Turks & Caicos Islands +1
• Tuvalu +688
• Uganda +256
• Ukraine +380
• United Arab Emirates +971
• United Kingdom +44
• United States +1
• Uruguay +598
• US Virgin Islands +1
• Uzbekistan +998
• Vanuatu +678
• Vatican City +39
• Venezuela +58
• Vietnam +84
• Wallis & Futuna +681
• Western Sahara +212
• Yemen +967
• Zambia +260
• Zimbabwe +263
• Åland Islands +358

By checking this box, I agree to receive texts from Fountain sent on behalf of Aimbridge Hospitality regarding my application process or retainment. Message & data rates may apply. Message frequency varies. Text HELP for more information or STOP to opt-out at any time. View our Privacy Policy and Terms of Services. By checking this box, I agree to receive calls regarding my application or retainment. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by our Privacy Policy and Terms of Service .