BIC Data Integrity Assistant

Cooley LLP; San Francisco (CA); On-site; USD 70,202,000 - 104,587,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits package

Paid Time Off 20 days

10 paid holidays

Parental leave and fertility benefits

Medical insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Pre-tax commuter benefits

Life insurance

AD&D

Long-term care coverage

Backup care for children/adults

Parental support benefits

Job summary

Cooley LLP seeks a BIC Data Integrity Assistant to support the Business Intake and Conflicts team. This role ensures accurate, timely maintenance of client/matter data and assists with engagement letters, waivers, and ethical walls.

The position emphasizes data integrity, documentation, and cross-functional collaboration with Compliance Analysts and other teams to enable reporting on AI use restrictions, ownership, and fee arrangements.

Qualifications

• Proficiency in Microsoft Office suite and iManage.
• Ability to work overtime as required.
• Prior experience in a law firm or conflicts department preferred.

Responsibilities

• Maintain the firm’s client administrative files by processing and filing all engagement, disengagement and waiver letters.
• Link parties in Open to approved and finalized matters.
• Prepare, process, and review client and matter closure requests for completion or assignment to a Compliance Analyst when necessary.
• Prepare and process client and matter name change requests.
• Maintain inclusionary ethical walls in the Firm’s ethical walls database.
• Clean-up outstanding Open requests from departing or departed timekeepers and secretaries.
• Implement and maintain database warnings and alerts.
• Continually process reports associated with various database clean‑up projects.
• Assist with department projects as necessary.
• Participate in proof‑of‑concept testing of new technologies or solutions.
• Communicate with all users regarding intake issues and risk management procedures pertaining to the opening of new client/matters as well as status of requests via email and by phone.
• All other duties as assigned or required.

Skills

Problem solving

Communication

Organization

Customer service

Education

Bachelor's Degree

Tools

Microsoft Office

iManage

Firm applications

Job description

BIC Data Integrity Assistant Cooley is seeking a BIC Data Integrity Assistant to join the Business Intake and Conflicts team. Position Summary: The BIC Data Integrity Assistant is critical to supporting the firm’s expanding data and reporting initiatives by ensuring the accuracy, integrity, and timely maintenance of client and matter information across BIC systems. The BIC Data Integrity Assistant will play a key role in supporting the firm’s integrated data strategy, including the preparation, and loading of client engagement letters into the Terms database for structured coding and downstream reporting. In addition, support the ongoing management of engagement letters, waivers, and related client documentation, as well as assist with party linking, client and matter maintenance, and inclusionary ethical wall support. The position will work closely with Compliance Analysts and other BIC team members to ensure engagement terms are captured consistently and accurately, enabling BIC, Information Governance, Billing, and other stakeholders to identify and report on key provisions such as AI use restrictions, work product ownership, and fee arrangements.

Position responsibilities:

• Maintain the firm’s client administrative files by processing and filing all engagement, disengagement and waiver letters received by the department.
• Link parties in Open to approved and finalized matters.
• Prepare, process, and review client and matter closure requests for completion or assignment to a Compliance Analyst when necessary.
• Prepare and process client and matter name change requests.
• Maintain inclusionary ethical walls in the Firm’s ethical walls database.
• Clean-up outstanding Open requests from departing or departed timekeepers and secretaries.
• Implement and maintain database warnings and alerts.
• Continually process reports associated with various database clean‑up projects.
• Assist with department projects as necessary.
• Participate in proof‑of‑concept testing of new technologies or solutions.
• Communicate with all users regarding intake issues and risk management procedures pertaining to the opening of new client/matters as well as status of requests via email and by phone.
• All other duties as assigned or required.

Skills and experience:

• Required: After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications Available to work overtime, as required.
• Preferred: Bachelor’s Degree Prior experience in a law firm, legal environment or conflicts department Prior experience with Security Database technology for Ethical Walls Prior experience with Workflow tools and systems.

Competencies:

• Ability to solve problems and work in a fast‑paced environment that requires balancing high‑volume, process‑driven work with a strong focus on accuracy and customer service.
• Ability to interact with attorneys, all levels of management, business professionals and outside third parties in highly effective and professional manner.
• Excellent communication and interpersonal skills.
• Strong database skills.
• Detailed orientated and strong organization skills.
• Strong ability to prioritize and juggle multiple tasks.
• Strong customer service skills.

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE. The expected hourly pay range for this position with a work schedule of 40 hours per week is $24.50 - $36.50 ($50,960.00 - $75,920.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate. We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre‑tax commuter benefits, life insurance, AD&D, long‑term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.