Bi-Lingual Scheduling Coordinator

Companions and Homemakers; Newington (CT); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Scheduling Coordinator to ensure that clients' care needs are met efficiently. This role involves coordinating caregiver schedules, communicating effectively with clients and caregivers, and maintaining accurate documentation. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work both independently and as part of a team. If you are passionate about providing excellent service in a supportive environment, this opportunity is perfect for you.

Qualifications

• 1 year of recent experience as a Scheduling Coordinator in a healthcare field.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities

• Schedules caregivers based on client needs and updates schedules.
• Communicates with clients regarding schedule changes and responds to calls.
• Maintains confidentiality of all information pertaining to employees and clients.

Skills

Scheduling Coordination

Customer Service

Microsoft Word

Microsoft Excel

Microsoft Outlook

Bilingual (English and Spanish)

Attention to Detail

Organizational Skills

Teamwork

Education

High School Diploma or Equivalent

Job description

Job Summary:

The role of the Scheduling Coordinator is to ensure that clients care needs are met in the shortest amount oftime possible with consistency in scheduling. In addition to supporting caregivers with their shift preferencesand availability, the Scheduling Coordinator works collaboratively across departments and documentsappropriately.

Job Responsibilities:

• Schedules caregivers based on client needs.
• Updates schedules and documents appropriately in our software system.
• Responds timely to any calls from clients or caregivers.
• Communicates with client regarding schedule changes, tardiness or any situations that require
• communication.
• Communicates client schedules to caregivers and job duties for assigned shifts.
• Escalates issues appropriately
• Maintain confidentiality of all information pertaining to employees, clients and client’s family members.
• May be required to work an On-Call Shift on a rotating schedule
• Performs other duties as assigned.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. HouseWorks will consider request for reasonable accommodations to enable individuals with disabilities to perform the essential functions.

• High School diploma or equivalent required.
• 1-year recent experience as a Scheduling Coordinator in a home care agency or other healthcare field.
• Competency in Microsoft applications including Word, Excel, and Outlook
• Ability to work effectively both independently and as part of a team.
• Excellent telephone and customer service skills
• Must pay attention to detail, stay organized, and be flexible
• Read, write speak and understand English and Spanish

Work Environment and Physical Demands:

• Must remain in stationary position for long periods of time at desk or computer

COHOSTAFF

HouseWorks, LLC and its Family of Companies is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability or genetic information.