Bi-lingual Lead Case Manager

The Methodist Home of Kentucky; Louisville (KY); Remote; USD 58,000; Full time

Job summary

An established industry player is seeking a dedicated HS/PRS Lead Case Manager to oversee vital services for youth. This role involves coordinating Home Study and Post Release Services, providing supervision and training to case managers, and ensuring compliance with best practices. The ideal candidate will possess a Master's degree in Social Work or a related field, with bilingual skills in English and Spanish being essential. Join a passionate team committed to making a difference in the lives of children and families, while enjoying a supportive work environment with flexible scheduling and comprehensive benefits.

Benefits

Free Employee Assistance Program

Health, vision, dental, and life insurance

403b retirement plan with 3% match

Paid time off for sick time, vacation, and mental health care

Eight paid holidays

Tuition assistance and continuing education support

Qualifications

• Master's degree in social work or equivalent with 3 years of experience required.
• Bilingual in English and Spanish is essential.

Responsibilities

• Oversee and coordinate all aspects of Home Study and Post Release Services Program.
• Provide training and professional development for the case management team.

Skills

Bilingual (English and Spanish)

Supervisory Skills

Case Management

Cultural Competence

Education

Master’s Degree in Social Work (MSW)

Bachelor’s Degree in Behavioral Sciences

Job description

Classification: Exempt
Status: Full Time/Remote
Reports to: HS/PRS Program Director
Salary and Benefits: $58,000 annually; mileage reimbursement

Do you have a passion for youth? Do you want to see every child have a bright future? Join the team at the Kentucky United Methodist Children’s Homes (KyUMH).

Why work for us:
KyUMH has over 150 years of experience serving youth who have experienced trauma. We have a strong team culture centered around helping our clients through professional therapeutic interventions.

Benefits Include:

• Free Employee Assistance Program
• Health, vision, dental, and life insurance;
• 403b retirement plan with 3% match
• Paid time off for sick time, vacation, and mental health care
• Eight paid holidays
• Tuition assistance and continuing education support

About Home Study and Post Release Services
KyUMH works in collaboration with the Office of Refugee Resettlement (ORR) to support children who are placed with caregivers across the state of Kentucky as well as potentially contiguous states. The goals of the Home-Study Post Release Services Program (HS/PRS) are to:

• Assess the safety and suitability of a sponsor before an unaccompanied child is released into a sponsor’s care (Home Study).
• Provide case management support to ensure the continued safety and stability of children in sponsor’s homes and linking children to resources in the community (Post Release Services).

Required Education and Experience
Bilingual in English and Spanish (both oral and written)
AND

Master’s Degree in Social Work (MSW) or an equivalent degree in behavioral sciences or social services field, with three years of progressive employment experience in family preservation, kinship care or general child welfare services.

OR
Bachelor’s degree in one of the aforementioned sciences, plus approximately 5 years of relevant employment experience, that demonstrates supervisory and case management experience.

Preferred Education and Experience:

• Two years of experience providing direct services to foreign born, immigrant and/or refugee populations;
• Three years’ supervisory experience for case management in home/community based direct service provision.
• Professional licensure
• Active certification in SAFE Home Study (or similar method) certifications
• Experience providing services within the ORR network of programs
• Proficiency in languages other than English and Spanish

Job Specific Duties and Responsibilities related to the HS/PRS Lead Case Manager

• Provide oversight and coordination for all aspects of KYUMH’s Home Study and Post Release Services Program, including direct supervision of the HS/PRS case management team.
• Assign referrals to individual case managers within the required timeframe, taking into consideration case manager workload, location and complexity of case distribution.
• Provide initial and continuous training and professional development for HS/PRS case management team regarding responsibilities within the Caminos Program, including agency, state and federal policy updates and changes and best practice service provision.
• Provide ongoing and continuous identification of community-based resources, providers and services available to meet the needs of communities served by the program, ensuring that HS/PRS case management team has easy access to current and up to date resources.
• Facilitate regularly scheduled individual and group guidance sessions for all members of the HS/PRS case management team, including part time and contract staff.
• Actively participate in agency and community efforts to build culturally competent outreach, education, and interventions for the immigrant and refugee community.
• Ensure adherence to KYUMH established performance metrics related to best practice contact requirements for youth and family, including phone and in person face to face visitation requirements.
• Provide oversight and support necessary to ensure that all case managers submit detailed and thorough documentation in compliance with BCC and ORR requirements and reporting deadlines, including but not limited to: case notes, federal and agency data collection, programmatic reporting, assessments, care plan documentation, transition/discharge planning and post-discharge follow-up.
• Act as the primary point of contact for internal and external stakeholders.
• Required to maintain a reduced caseload, providing direct service provision of both Home Studies and Post Release Services.
• Demonstrates knowledge of and familiarity with both KYUMH and Office of Refugee Resettlement Policy and Procedures relating to services for Unaccompanied Children. This includes knowledge of legal background and authority governing the practice as related to working with Unaccompanied Children.
• Demonstrates knowledge of and ability to identify community social service resources and the processes required to connect youth and families to available social service benefits and programs.

Position Type/Expected Hours of Work:
This is a full-time position. This position regularly requires flexibility based on the availability of youth and families served. This position regularly requires non-traditional hours to include evening and weekend work. Eligible for flex schedule. Non-essential during inclement weather.

This position requires the ability to operate both in a professional office environment as well as a remote work capacity.

Travel:
Travel is required and will include local as well as out-of-area and overnight travel. Frequent local travel will be required to serve the home communities of youth and families served by the program.
Must be willing and able to travel to other states by flying on commercial airlines, driving a rental car and/or using other transportation, and stay overnight in hotels.

KyUMH is an Equal Opportunity Employer

KyUMH is committed to maintaining a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.