Bi-Lingual Customer Service Representative (Spanish & English)

QC Holdings, Inc./LendNation; Saint Joseph (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Monthly bonus program

Paid Time Off

Paid Holidays

Health insurance

Health savings account

Life insurance

401(k)

Vision insurance

Employee assistance program

Referral program

Job summary

QC Holdings, Inc./LendNation is seeking a bilingual (Spanish & English) Customer Service Representative for our St. Joseph, MO branch. This full-time, on-site role involves cash handling, initiating customer loans, and delivering exceptional service.

The position requires outgoing, reliable team players comfortable with computers and standard office equipment, with the potential for growth in a fast-paced retail finance environment. Benefits available for full-time staff.

Qualifications

• Must be bilingual in Spanish.
• Experience handling cash and assisting customers is a plus.
• Strong customer service skills and reliability are essential.

Responsibilities

• Complete cash transactions for customers.
• Initiate customer loans.
• Provide exceptional customer service and work rotating shifts including Saturdays; Sundays off.

Skills

Bilingual Spanish

Cash handling

Customer service

Computer literacy

Tools

POS systems

Job description

Job Category: Customer Service

Requisition Number: BILIN004227

• Posted : October 30, 2026
• Full-Time
• On-site
• Rate : $18 USD per hour

Locations

Showing 1 location

St Joseph, MO 645012007, USA

Description

Lend Nation is looking for an energetic, positive Bilingual Full-Time Bi-Lingual (Spanish & English) Retail Sales Customer Service Representative to join our team!

This position will work at Branch 506 located at 1409 Frederick Ave., St. Joseph, MO 65803.

Must be bilingual in Spanish.

The Customer Service Representative opportunity is a Full-time entry-level retail sales position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As a Customer Service Representative,you will:

• Must be bilingual
• Complete cash transactions for our customers
• Initiate customer loans
• Work rotating shifts and some Saturdays. You will have Sundays off!

As a Customer Service Representativeyou will need to bring:

• Ability to operate computers and standard office equipment preferred
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

We offer our Customer Service Representatives:

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

• 401(k)
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

ABOUT THE COMPANY

QCHI(LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH’s products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI’s headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

This is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

QCHI / LendNation is an Equal Opportunity Employer

Customer Service Representative

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.