Bi-Lingual Customer Service Representative (Spanish & English)

QCHI/ LendNation Open Career; Kansas City (MO); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

LendNation is hiring a Customer Service Representative in Kansas City, MO for a full-time, on-site role. The ideal candidate is bi-lingual (Spanish & English) with strong customer service and cash handling skills.

Location is Store 3235 in Kansas City, with a focus on meeting customers' financial needs through loans and payments support. Responsibilities include handling cash, initiating loans, following up on past-due payments, and working rotating shifts with Saturdays; Sundays off.

Qualifications

• Bilingual in Spanish and English is required.
• Must be 18 years or older and eligible to work in the United States.
• Excellent customer service and cash handling experience.
• Ability to operate computers and standard office equipment.
• Reliable attendance and ability to work rotating shifts including Saturdays.

Responsibilities

• Complete cash transactions for customers.
• Initiate customer loans.
• Contact customers about past due payments.
• Work rotating shifts, including Saturdays; Sundays off.

Skills

Bi-Lingual (Spanish & English)

Customer service

Cash handling

Basic computer skills

Reliable attendance

18+ years old

Valid driver’s license

Job description

Job Details

Posting Details

• • Posted on October 28, 2026

Locations

Showing 1 location

Kansas City, MO 64124, USA

• On-site
• Rate : $18 USD per hour
• Customer Service
• Full-Time
• Requisition #: BILIN004214

Description

LendNation is looking for an energetic, positive, Bi-Lingual (Spanish & English) Full Time Customer Service Representative to join our team!

Location for this position will work at Store 3235 located at 5358 Independence Ave, Kansas City, MO 64124.

The Customer Service Representative opportunity is a full-time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

As aCustomer Service Representative,you will:

• Complete cash transactions for our customers
• Initiate customer loans
• Contact customers about past due payments
• Work rotating shifts and some Saturdays. You will have Sundays off!

As aCustomer Service Representativeyou will need to bring:

• Excellent customer service skills
• Cash Handling experience
• Ability to operate computers and standard office equipment preferred
• Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States

We offer ourCustomer Service Representatives:

• Monthly bonus program
• Steady hours, Paid Time Off, Paid Holidays

BENEFITS:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

*Benefits available to full time employees. Each benefit available at varying lengths of employment.

ABOUT THE COMPANY

QCHI(LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses.

Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada.

QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate.

The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale.

Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company.

This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills!

QCHI / LendNation is an Equal Opportunity Employer

Customer Service Representative

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.