BI Engineer – AI Automation Analytics for Ops

Amazon; Dallas (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Amazon is seeking a Business Intelligence Engineer to own the measurement and analytics layer for agentic AI automation across AWS BPO operations. You will design, build, and maintain data pipelines, ETL/ELT processes, and BI reporting that quantify automation impact and inform leadership decisions.

This role blends data engineering, BI, and AI operations, requiring a technical platform mindset, reliability, and ability to deliver actionable insights in a fast-moving environment.

Qualifications

• Experience building data pipelines and analytics platforms.
• Strong knowledge of BI design, metrics, and dashboards.
• Experience with ETL/ELT processes and data quality.

Responsibilities

• Design, implement, and deliver BI solutions that measure automation impact.
• Define key metrics to evaluate automation effectiveness.
• Analyze problems and understand how AI-driven workflows interact with human operations.
• Build and maintain data pipelines and scheduling/orchestration systems.
• Produce insights and recommendations for leadership.
• Support internal customers with dashboards and self-service analytics.

Skills

Data engineering

Business intelligence

ETL/ELT

Analytics

Observability

Tools

Redshift

AWS Glue

Airflow

Job description

Amazon is seeking a Business Intelligence Engineer to own the measurement and analytics layer for agentic AI automation across AWS BPO operations. You will design, build, and maintain data pipelines, ETL/ELT processes, and BI reporting that quantify automation impact and inform leadership decisions.

This role blends data engineering, BI, and AI operations, requiring a technical platform mindset, reliability, and ability to deliver actionable insights in a fast-moving environment.