BI, Analytics & AI Specialist

Vistra Retail Operations Company; United States; Hybrid; USD 140,000 - 200,000; Full time

Benefits offered by this job

Hybrid work flexibility

Professional development budget for AI

Competitive salary with bonus

0 premium health plan options

Job summary

Vistra Retail Operations Company seeks a BI, Analytics & AI Specialist to transform energy market and customer data into strategic insights. You will build AI-powered dashboards, conduct deep-dive analyses, and mentor junior analysts, enabling data-driven decisions across pricing, acquisition, churn, and customer experience.

Responsibilities include end-to-end BI development with Python/SQL/Tableau/Power BI, adoption of generative BI tools, and collaboration with data engineering/science teams.

Qualifications

• 5+ years in data analysis or related field with strong Python/SQL skills.
• Experience turning data into automated, actionable insights for execs.
• Proven dashboard production in Power BI or Tableau for executives.

Responsibilities

• Lead BI/AI initiatives to identify growth opportunities and optimize performance.
• Develop end-to-end BI solutions using Python, SQL, Tableau, Power BI and Excel.
• Translate data into recommendations for Pricing, Portfolio, Finance, Marketing, and CX.
• Perform descriptive, diagnostic, predictive and prescriptive analyses and automations.

Skills

Python

SQL

Power BI

Tableau

Generative BI

A/B testing

Data analysis

Cross-functional collaboration

ROI & CLV modeling

R/SAS

Education

Bachelor's Degree (Data/Analytics)

Master's degree in related field

Tools

Power BI

Tableau

Excel

Python

SQL

SAS

Job description

Job Summary

As a BI, Analytics & AI Specialist, you will partner with cross-functional leaders to uncover, activate, and optimize growth opportunities. You will transform raw energy market and customer data into strategic, automated insights that drive millions in revenue impact while democratizing data access across the organization through natural language querying, self-service dashboards, bespoke analysis, and machine learning. This role will provide expertise in the following areas of the business:

• Design and deliver AI-powered interactive dashboards using generative BI capabilities (natural language queries, automated insight generation) and performance reporting that enable real-time decision-making across retail portfolios.
• Conduct deep-dive analyses to optimize customer lifecycle value through acquisition analytics, pricing optimization, churn modeling and assessment, customer engagement analytics, and advanced testing and measurement solutions.
• Champion adoption of emerging AI/ML tools and methodologies, staying current with generative BI innovations (e.g., AI-assisted data preparation, automated anomaly detection, conversational analytics) to maintain Vistra's analytical competitive edge.
• Mentor and develop junior analysts, fostering a culture of continuous learning and analytical excellence.

Job Description Key Accountabilities

Lead implementation of BI and AI-enhanced initiatives that identify profitable growth opportunities and optimize portfolio performance across Vistra's retail energy and customer markets, directly influencing pricing strategies and customer acquisition and retention initiatives.

Own end-to-end BI solution development utilizing Python, SQL, Tableau, Power BI, Excel, Word, PowerPoint, generative BI tools, or other programming languages to build executive dashboards and operational reports that enable stakeholders to make faster, data-driven decisions.

Translate complex energy usage, pricing, customer profile and behavior data into clear, actionable recommendations for Pricing, Portfolio Management, Finance, Marketing, and Customer Experience teams and channels.

Lead in-depth descriptive, diagnostic, predictive, and prescriptive analysis of portfolio performance and uncover root causes for trends in channel gains, portfolio and customer lifecycle losses, transactional margin performance, portfolio and product mix outcomes, turning findings into automated alerts and strategic action plans.

Stay up-to-date with emerging technologies and industry best practices in BI.

Lead evaluation and implementation of AI-enhanced BI platforms including generative analytics tools that enable natural language data exploration, automated insight surfacing, and predictive recommendations for business stakeholders.

Provide thought leadership and mentorship to team members, fostering a culture of continuous learning, innovation and collaboration.

Education, Experience, & Skill Requirements

Bachelor's Degree with 5+ years (or Master's with 3+ years, or equivalent 8+ years) of professional experience in data analysis or a related field. Extensive experience in analyzing large volumes of data using Python, SQL, SAS, R or similar programming languages. Experience collaborating with data engineering and data science teams to define requirements, integrate ML model outputs into BI dashboards, and navigate ambiguous business problems. Experience using Power BI or Tableau for data visualization. Exposure to GenBI and the ability to build it from the ground up. Demonstrated expertise building production dashboards in Power BI or Tableau for executives and audience personas across the organization. Exposure to and hands-on experience with generative BI/AI-enhanced analytics tools (e.g. Power BI Copilot, Tableau Pulse, or similar platforms) including natural language query design and automated insight configuration preferred. Web analytics experience with working knowledge of web analytics tools such as Adobe or Google Analytics. Hands-on experience designing and analyzing A/B tests and multivariate experiments to optimize pricing strategies, marketing campaigns, and customer experience initiatives. Solid understanding of financial modeling and investment analysis (ROI, CLV). Strategic thinker who balances analytical rigor with business pragmatism, excelling in cross-functional collaboration with business and technical stakeholders. Familiarity with AI/ML concepts applied to business analytics including predictive modeling, supervised/unsupervised learning, feature engineering, and model interpretation for business stakeholders.

Key Metrics

Proactively learns business drivers and customer behavior patterns to design high-impact dashboards and analyses that anticipate stakeholder needs. Consistently delivers accurate, high-quality analyses within agreed timelines, maintaining data integrity standards that stakeholders trust for critical decisions. Development of clear, concise, and effective executive-level reporting and presentations. Successfully balances multiple high-priority projects in Vistra's dynamic retail energy environment, maintaining quality standards while adapting to shifting market conditions and business priorities.

What We Offer

Collaborative culture where your AI-powered analyses drive strategic decisions impacting millions in revenue.

Professional development budget for AI/ML and analytics certifications.

Access to cutting-edge generative BI and analytics platforms, including but not limited to:

• BI Tools: Power BI, Tableau, Excel.
• Generative AI / BI Tools: Power BI Copilot, Tableau Pulse, Copilot, OpenAI Private Instance.
• Programming: Python, SQL, SAS.
• Web Analytics: Adobe Analytics.
• Databases / Platforms: Snowflake, Hana, Iguazio, and more.

Collaboration: Working with data engineering, data science, technology and several business functions.

Hybrid work flexibility with competitive salary and performance-based bonus opportunities.

Clear career progression into more senior roles (e.g. Principal, Manager, and beyond).

Comprehensive benefits including $0 premium health plan options, generous HSA contributions, 401(k) with full match on first 6%, fertility/adoption assistance, pet insurance, leading digital health tools, competitive PTO and paid holidays.

Job Family Marketing Company Vistra Retail Operations Company

Locations Irving, Texas Texas

We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [e-mail] to make a request.