BHSOT-PCT FT

100 Baystate Medical Center; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

Baystate Health is expanding its Float Pool for Patient Care Technicians (PCT). As a Float Pool PCT, you may work in Facility Float or System-Wide Float roles, offering flexible assignments across multiple clinical groupings and sites in Western Massachusetts.

Responsibilities include direct patient care, vital signs monitoring, and collaboration with interdisciplinary teams. Positions offer day or night shifts with compensation differentials based on assignment and grouping.

Qualifications

• High School Diploma or GED required.
• CPR/BLS certification required prior to start.
• Relevant clinical or patient care experience (≥24 months).

Responsibilities

• Provide safe, age-appropriate patient care and assist with daily living activities.
• Monitor and document vital signs, weights, intake/output, and report changes.
• Assist with treatments and procedures per hospital policy.
• Provide one-to-one patient observation and respond to safety concerns.
• Collaborate with nurses, physicians, and care teams with clear communication.

Skills

Patient care experience

Vital signs monitoring

Team collaboration

Education

High School Diploma or GED

Job description

Position Overview

Baystate Health is launching the Baystate Health Staffing Optimization Team (BHSOT), a new Patient Care Technician (PCT) float pool designed to provide experienced patient care and behavioral health support staff with greater flexibility while helping meet patient care and staffing needs across Western Massachusetts. As a Baystate Health Float Pool PCT, you will be hired into either a Facility Float or System-Wide Float position. Both opportunities offer variety, flexibility, and the opportunity to work across designated patient care and behavioral health areas based on your experience and assigned clinical grouping.

Choose Your Float Pool Opportunity

• Facility Float PCT – Provide direct patient care across designated clinical areas within a specific Baystate Health facility. Facility Float PCTs must be able to work in all areas included within their assigned clinical grouping.
• System-Wide Float BRT – Provide direct patient care across designated clinical areas at multiple Baystate Health facilities. System-Wide Float PCTs must be able to work in all areas included within their assigned clinical grouping.

Compensation differentials vary by float assignment and applicable position or clinical grouping.

Responsibilities

• Provided safe, age-appropriate patient care, assisting with activities of daily living, mobility, elimination, and personal care while promoting patient dignity and safety.
• Monitored and accurately documented vital signs, weights, intake/output, and other physiological parameters; promptly reported significant changes in patient condition to nursing staff.
• Assisted with treatments, procedures, dressing changes, specimen collection, point-of-care testing, and physician examinations in accordance with hospital policies and procedures.
• Provided one-to-one patient observation as needed, recognized changes in patient condition or safety concerns, and responded appropriately to emergency situations.
• Collaborated effectively with nurses, physicians, and interdisciplinary team members while maintaining clear communication, accurate documentation, and patient-centered care.

Why Join the Baystate Health Float Pool?

• Build experience across multiple behavioral health and patient care environments.
• Work with different interdisciplinary teams and patient populations.
• Choose between Facility Float and System-Wide Float opportunities.
• Enjoy variety rather than working on one unit every shift.
• Develop and strengthen patient care, safety, observation, communication, and clinical support skills.
• Make a meaningful difference in the care and safety of patients across Baystate Health.
• Receive applicable compensation differentials based on your assignment and eligibility.
• Work without an on-call requirement.
• Be part of a new program focused on staffing flexibility and supporting safe, high-quality patient care across Baystate Health.

Schedule & Employment Options

• Full Time and Part Time positions are available for:
• Day shift
• Night shift
• Facility Float
• System-Wide Float

Specific shift lengths, schedules, and clinical assignments vary by position and assigned clinical grouping.

Locations & Clinical Areas

Baystate Health Float Pool PCTs support designated patient care areas throughout Western Massachusetts. Depending on your position, you may work within one Baystate Health facility or across multiple Baystate Health facilities. Designated areas may include:

• Emergency Department
• Medical/Surgical
• Pediatric and Adolescent Services
• Neonatal Intensive Care Unit
• Other designated patient care area

BHSOT positions are structured around defined assignments or clinical groupings. PCTs must be able to work in all areas included within their assigned grouping.

Minimum Qualifications

• High School Diploma or GED.
• Relevant clinical or patient care experience consistent-$ At least 24 months.
• Ability to work in all areas included within the assigned clinical grouping.
• CPR through the American Heart Association BLS Provider certification required prior to start. Relevant experience may include, but is not limited to:
• Direct patient care
• Working with patients in a hospital setting/group home setting/skilled nursing facility
• Certified Nursing Assistant (CNA) experience
• Medical Assistant (MA) experience
• Home Health Aide (HHA) experience
• Patient Care Assistant (PCA) experience

Compensation & Benefits

Full-Time and Part-Time positions are benefit-eligible based on the applicable FTE and position. Behavioral Resource Technicians receive applicable compensation differentials based on their Facility Float or System-Wide Float assignment and applicable shift or clinical grouping. Additional premium pay programs may apply when eligibility requirements are met.

Compensation Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

• Minimum: $17.98
• Midpoint: $20.68
• Maximum: $24.12

Education

GED or HiSET (Required)

Certifications

Basic Life Support - American Heart Association, Certified Nurse Aide - Other

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years.

With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

• Baystate Medical Center in Springfield
• Baystate Children’s Hospital (located at Baystate Medical Center)
• Baystate Franklin Medical Center in Greenfield
• Baystate Wing Hospital in Palmer
• Baystate Noble Hospital in Westfield