BHRN Supervisor

BestCare; Madras (OR); On-site; USD 75,000 - 97,000; Full time

Job summary

BestCare is seeking a BHRN Supervisor to lead the behavioral health services, including a low barrier drop-in center and peer/outreach efforts. The role demands initiative, judgment, and a commitment to trauma-informed, harm-reduction, and recovery-based care.

The supervisor provides clinical oversight, personnel management, regulatory compliance, and fiscal stewardship while building partnerships with community organizations. Travel as needed is expected.

Qualifications

• Bachelor degree in behavioral health field preferred plus 2 years of paid, full-time behavioral health experience.
• Associate’s degree in a relevant field plus 3 years of paid, full-time behavioral health experience.
• High School Diploma plus 4 years of paid, full-time behavioral health experience.
• For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire.
• At least one year in leadership role is preferred.
• Current CADC or QMHA required.
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three violations) and must have reliable vehicle with adequate insurance to travel as needed.
• Knowledge of recovery-oriented systems of care and peer ethics.
• Bachelor’s or Master’s degree in behavioral health.
• Bilingual in English/Spanish (preferred).

Responsibilities

• Program Leadership: Ensures staff onboarding, training, supervision, and timely performance evaluations.
• Provides direct supervision and performance management of staff including peer support specialists, CADCs, and QMHAs.
• Establishes program culture valuing lived experience while maintaining ethical standards and clinical collaboration.
• Clinical Oversight and Integrated Care: Maintains knowledge of clinical practices, crisis response, and integrated care models; monitors documentation quality and service delivery; provides direct clinical services as needed.
• Fiscal Oversight and Program Sustainability: Monitors budgets, revenues, and expenses; oversees productivity and staffing using data.
• Administrative and Operational Responsibilities: Oversees staffing schedules, workflows, and on-call coverage; collaborates with admin/front office; participates in leadership on-call rotation; performs other duties as assigned by Program Director.

Skills

Leadership

Trauma-informed care

Peer support

Crisis intervention

Regulatory compliance

Education

Bachelor degree in behavioral health

Associate degree in relevant field

High School Diploma

Leadership experience preferred

Job description

Description

The BHRN Supervisor is a leadership position responsible for the overall quality, compliance, growth, and sustainability of the BHRN services which include a low barrier drop-in center and peer and outreach services. This role functions independently and requires a high level of initiative, judgment, and leadership in advancing BestCare’s mission. The Supervisor provides program-wide leadership, including clinical oversight, personnel management, peer workforce development, regulatory compliance, fiscal stewardship, and community partnership building. The Supervisor ensures services are delivered in alignment with trauma-informed, harm-reduction, and recovery-based principles while meeting all applicable Oregon Administrative Rules and organizational standards.

QUALIFICATIONS:

EDUCATION AND/OR EXPERIENCE:

• Bachelor degree behavioral health field preferred plus two (2) years of paid, full-time behavioral health experience; or
• Associate’s degree in a relevant field plus three (3) years of paid, full-time behavioral health experience; or
• High School Diploma (or equivalent) plus four (4) years of paid, full-time behavioral health experience
• For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire
• At least one year in leadership role is preferred.

LICENSES AND CERTIFICATIONS:

• Current CADC or QMHA required
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have reliable vehicle with adequate insurance to travel as needed

PREFERRED:

• Knowledge of recovery-oriented systems of care and peer ethics
• Bachelor’s or Master’s degree in behavioral health
• Bilingual in English/Spanish

ESSENTIAL FUNCTIONS:

1. Program Leadership:
   • a) Ensures staff receive appropriate onboarding, training, supervision, and performance evaluations in a timely manner;
   • b) Provides direct supervision and performance management of assigned staff, including peer support specialists, CADCs, and/or QMHAs, in accordance with BestCare policies and State and Federal employment laws;
   • c) Establishes a program culture that values lived experience as a professional asset, while maintaining clear role boundaries, ethical standards, and clinical collaboration.
2. Clinical Oversight and Integrated Care:
   • a) Maintains working knowledge of clinical practices, documentation standards, crisis response, and integrated care models to effectively oversee peer and clinical service delivery;
   • b) Monitors documentation quality and service delivery standards;
   • c) Provides direct clinical services to support program operations and continuity of care.
3. Fiscal Oversight and Program Sustainability:
   • a) Monitors budgets, revenues, and expenses, ensuring efficient use of resources and sustainability of BHRN services;
   • b) Oversees productivity and utilization of peer staff and clinical staff, using data to inform staffing models and program expansion;
4. Administrative and Operational Responsibilities:
   • a) Oversees staffing schedules, workflows, and on-call coverage to ensure consistent service delivery;
   • b) Collaborates with administrative and front office staff to support efficient and compliant operations;
   • c) Participates in leadership on-call rotation and remains accessible for consultation and decision-making support;
   • d) Performs other related duties as assigned by the Program Director.