BFT - Mobile Operations Coordinator/Driver

Massachusetts General Hospital; Somerville (MA); On-site; USD 25,000 - 30,000; Part time

Job summary

Mass General Brigham is seeking a Mobile Blood Bank Driver to support staffing for blood drives in Somerville. This temporary onsite role involves driving the mobile unit to and from designated locations, coordinating with staff, and ensuring vehicle maintenance.

Responsibilities include adherence to schedules, safety and customer service, basic donor support, and reporting as required. A high school diploma and a valid MA CDL are required; 2–3 years driving experience preferred.

Qualifications

• High school diploma or equivalent required.
• Valid Massachusetts CDL Class B license required.
• 2–3 years of commercial driving experience preferred.

Responsibilities

• Maintain donor transportation safety and timeliness.
• Lead driver responsibilities for mobile unit operations.
• Ensure regulatory compliance and safety procedures are followed.
• Provide excellent customer service to staff and donors.
• Maintain vehicle, including diesel fill-up and interior cleaning.

Skills

Customer service

Communication

Calm under pressure

Schedule adherence

Independent work

Education

High School Diploma or Equivalent

Commercial Driver's License (Massachusetts)

Massachusetts Class B CDL

Job description

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Responsible for ensuring MGB staff safety and comfort. Also responsible for leading the daily operations of mobile blood bank personnel and processes.

The driver will arrive at the MGH Somerville lot approximately 1.5 hours before the pickup time for staffing. They will drive the mobile unit to MGH and pick up staff at the scheduled time. They will bring staff to the designated blood drive location. At the end of the drive, they will return staff to MGH and then return the mobile unit to the lot in Somerville. The driver is responsible for maintenance of the mobile unit, such as diesel fill-up, cleaning the interior after every drive, and other basic maintenance as needed.

Does this position require Patient Care?

No

Essential Functions

• Maintain Clinical Competency (Donor Selection/Phlebotomy, Automated collections, Donor Care)
• Performs Team Leader Role
• Manages Professional Accountability.
• Exhibits Time Management/Organizational Skills.
• Performs Regulatory Compliance/Safety.
• Maintains Excellent Customer Service.

Qualifications

Education

High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?

No

Licenses and Credentials

Commercial Driver's License [Massachusetts] - Massachusetts Department of Transportation Registry of Motor Vehicles required

Massachusetts Class B Commercial Driver's License - Massachusetts Department of Transportation Registry of Motor Vehicles required

Experience

Commercial driving experience 2-3 years required

Knowledge, Skills and Abilities

• Strong customer service skills.
• Excellent communication skills.
• Ability to remain calm under pressure.
• Ability to follow schedules and routes.
• Capable of working independently.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

399 Revolution Drive

Scheduled Weekly Hours

0

Employee Type

Temporary

Work Shift

Day (United States of America)

Pay Range

$17.71 - $22.15/Hourly

Grade

1

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.