Beverage Supervisor - Omaha- Grave Shift

WarHorse Gaming; Omaha (NE); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Federal Employees Medical Coverage

Full Insurance Coverage offerings

401K with Immediate Vesting & Company

Quarterly Incentive Program

Vacation, Holiday & Sick Days

Job summary

WarHorse Gaming Omaha is seeking a Beverage Shift Supervisor for the Graves shift to lead the beverage team, train staff, and ensure guest satisfaction on a hands-on, by-example basis.

Pay starts at $22.33/hour. The role oversees scheduling, inventory, cash handling, and promotions while upholding regulatory standards and company policies.

Qualifications

• Associate degree or equivalent related experience.
• 3 years of experience in food and beverage management, with at least 1 year in a supervisory capacity in a high-volume beverage gaming operation.
• Proficient with Microsoft Office Suite and POS systems.
• Knowledge of government health, hotel, or food service regulations.
• Proficient in operational financial management accountability and budgeting.

Responsibilities

• Assist in managing beverage service team and operations during a shift.
• Schedule Beverage team coverage for regular hours and events.
• Monitor par levels and daily inventory of supplies.
• Ensure proper cash handling and reconcile cash at shift end.
• Develop drink specials and promotions.
• Ensure staff training and required certifications are maintained.

Skills

Beverage management

Staff training

POS systems

Budgeting

Microsoft Office

Education

Associate degree or related experience

Tools

Microsoft Office Suite

POS programming

Job description

Summary

Beverage Shift Supervisor- Graves Shift

SUMMARY DESCRIPTION:

The Beverage Shift Supervisor is responsible for assisting in managing the beverage service team and operations during an assigned shift. In addition, the Beverage Shift Supervisor ensures excellence in guest satisfaction through effective training of staff and a hands‑on, led by example management style. Pay starts at $22.33/hour. Graves shift

ESSENTIAL JOB FUNCTIONS/DUTIES:

• Essential duties and tasks that must be performed with or without reasonable accommodation.
• Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC
• Provides the tools, training. communication and supplies necessary for the beverage team to deliver exemplary guest service.
• Assists in scheduling Beverage team members to ensure appropriate coverage during regular operating hours and special events.
• Monitors par levels and daily inventory of supplies.
• Maintains beverage inventory and supplies in accordance with business demands.
• Participates in weekly inventory and assists Beverage Manager with weekly and monthly orders.
• Requires that payment, and/or comp authorization is received upon service of all food and beverage items provided and is responsible for assisting food and beverage staff in the proper balancing of the cash register at the end of each shift. Reports any discrepancies to Finance.
• Ensures prompt, efficient, and friendly quality service and preparation beverages to any and all customers.
• Complies with S.M.A.R.T. or T.I.P.S. training.
• Authorizes comp transactions.
• Participates in developing drink specials and promotions.
• Stays current with Beverage service and offering trends.
• Attends periodic meetings and training sessions and ensures Beverage team members are compliant with required trainings and certifications.
• Complies with all department rules, regulations, policies, procedures, and internal controls, and any and all local, state, and federal rules and regulations.
• Promotes positive public and employee relations.
• Performs other duties as assigned.

JOB SPECIFICATIONS:

Education, Experience, Skills Required, Equipment Used.

• Must be 19 years or older.
• Associate degree or equivalent related experience
• Three (3) years of experience in food and beverage management, with a minimum of one (1) year in a supervisory capacity in a high-volume beverage gaming operation that includes Banquets, Entertainment, multiple bars and restaurants.
• Proficient with Microsoft Office Suite or related software.
• Strong POS operational and programming experience.
• Knowledge of government health, hotel, or food service regulations.
• Proficient in operational financial management accountability and budgeting.

Benefits

• Federal Employees Medical Coverage
• Full Insurance Coverage offerings
• 401K with Immediate Vesting & Company Match
• Quarterly Incentive Program
• Vacation, Holiday & Sick Days

CORE COMPETENCIES:

• Guest Focus
• Initiative
• Teamwork Orientation
• Communication Proficiency
• Ethical Conduct
• Problem Solving/Analysis
• Decision Making
• Flexibility
• Stress Management/Composure

TRAVEL REQUIREMENTS:

Travel is not required for this position.

WORK HOURS:

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the property.

CERTIFICATION REQUIREMENTS:

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? Yes

Gaming License Required? Ability to secure and maintain NE Gaming License.

Other Certifications? ServSafe, TIPS Alcohol Awareness

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.