Beverage Server - Casino Guest Experience

Golden Entertainment, Inc.; Laughlin (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Aquarius Gaming, LLC is hiring a Beverage Server to support the beverage department with prompt, accurate, and friendly service. You will take orders, serve drinks, and manage cash handling while upholding guest service standards in a fast-paced setting.

Ideal candidates have strong communication, teamwork mindset, and compliance with gaming regulations. The role involves daily guest interactions and collaboration with the team to ensure smooth operations.

Qualifications

• 1 year of experience as a beverage server or in a customer service-related role preferred
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability to access and input information using a moderately complex computer system

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Take orders, serve drinks, and assist guests with beverage options in a professional and engaging manner
• Accurately follow all cash handling and Micros POS procedures
• Request identification from guests when legal age is questioned
• Follow all food and beverage regulations and safety procedures
• Collaborate with fellow team members to ensure smooth and efficient operations
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Skills

Strong communication skills

Teamwork

Customer service experience

English proficiency

Education

High School Diploma or equivalent

Tools

Micros POS

Job description

Aquarius Gaming, LLC is hiring a Beverage Server to support the beverage department with prompt, accurate, and friendly service. You will take orders, serve drinks, and manage cash handling while upholding guest service standards in a fast-paced setting.

Ideal candidates have strong communication, teamwork mindset, and compliance with gaming regulations. The role involves daily guest interactions and collaboration with the team to ensure smooth operations.