Beverage Server

PENN Entertainment; East Chicago (IN); On-site; USD 25,000 - 35,000; Full time

Job summary

PENN Entertainment is seeking a Beverage Server to provide excellent service to casino guests. The role involves cash handling, maintaining beverage knowledge, and ensuring a positive guest experience. Candidates should have strong customer service skills and previous beverage experience in a fast-paced environment.

Benefits

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Qualifications

• Previous beverage experience required; one year of cocktail server experience preferred.
• Cash handling experience required.
• Fluency in English is a must.

Responsibilities

• Provides prompt beverage service to casino guests.
• Maintains accountability for cash receipts and drink tokens.
• Keeps informed of promotional beverages and events.

Skills

Customer service

Interpersonal skills

Communication

Education

High School Diploma or equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Provides prompt, courteous beverage refreshment service to casino guests.
• Maintains accountability for all cash receipts, complimentary charges, drink tokens, room charges, and issue banks.
• Keeps informed of continually changing promotional beverages, events, and services.
• Maintains integrity of all financial controls and responsibilities.
• interacts with guests and co-workers in a helpful, positive, professional, and friendly manner.

BRING US YOUR BEST.

• High School Diploma or equivalent preferred.
• Previous Beverage experience required; one (1) year of cocktail server experience in a fast-paced environment preferred.
• Cash handling experience required.
• Must have excellent customer service and interpersonal skills.
• Must have strong written and verbal communication skills; must be fluent and literate in English.
• Ability to maintain a high level of confidentiality and professionalism.
• Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Must be able to handle a flexible work schedule, including nights, weekends, and holidays.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.Follow us.

Equal Opportunity Employer