Beverage & Guest Experience Specialist

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a Poker Barista to assist management in preparing and presenting beverages, including tasting, product specification, and sanitation. You will demonstrate items to guests, explain menu choices, and ensure guest satisfaction in a fast-paced restaurant setting.

Responsibilities include brewing demonstrations, maintaining health-and-safety standards, and working flexible hours including nights, weekends, and holidays.

Qualifications

• Minimum six (6) months of related experience.
• Able to work a varied schedule including nights, weekends, and holidays.
• Must be computer literate.
• Ability to read and understand Seminole Tribe of Florida policies and procedures.
• Must communicate effectively with guests in English.

Responsibilities

• Offers customer demonstrations and samples using brewing equipment.
• Promotes positive customer relations; explains menu items and handles guest complaints.
• Prepare and serve beverages in accordance with established standards.
• Ensures production and storage areas are maintained to health department codes.
• Promotes a clean, safe, hazard-free work environment.
• Other duties as assigned.

Job description

Seminole Hard Rock Hotel & Casino Tampa is seeking a Poker Barista to assist management in preparing and presenting beverages, including tasting, product specification, and sanitation. You will demonstrate items to guests, explain menu choices, and ensure guest satisfaction in a fast-paced restaurant setting.

Responsibilities include brewing demonstrations, maintaining health-and-safety standards, and working flexible hours including nights, weekends, and holidays.