Beverage Equipment Service Tech

Liquiserve; Amarillo (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and dental benefits

Paid time off

401(k) retirement plan

Sick and vacation leave

Job summary

LiquiServe in Texas seeks an experienced Beverage Equipment Service Technician to perform on-site troubleshooting, maintenance, and installation of counter-top beverage systems for corporate accounts. A clean DMV record, physical ability to lift 50 lbs, and willingness for after-hours on-call are required.

You will work remotely for dispatch via Alert, ensure accurate paperwork, and deliver superior customer service while building strong client relationships.

Qualifications

• Experience in service/installation of beverage equipment preferred.
• Must have clean DMV driving record and ability to lift 50 lbs.
• Pass pre-employment drug screen; random tests may apply.

Responsibilities

• Provide reactive service including troubleshooting and on-site training.
• Perform preventive maintenance and installations/removals of counter-top beverage equipment.
• Process service calls and maintain paperwork for corporate office weekly.

Skills

Customer service

Diagnostics

Electrical knowledge

Communication

Driving

Tools

Alert dispatch software

Job description

Beverage Equipment Service Technician

LiquiServe a regional institutional/foodservice equipment service provider that has been operating in Montana, Wyoming, the Western Dakotas, Colorado, New Mexico, PNW and West Texas for an average of 35 years is seeking experienced technicians for immediate openings in all territories.

Position Involves:

• Reactive service to include equipment trouble shooting and diagnosis, part replacement as needed, problem resolution, on site customer training
• Preventive maintenance
• Installation and removal of counter top beverage equipment for major corporate accounts. Lifting requirement of 50lbs.
• Willingness to work required OT as well as an on call week in the rotation of your territory
• Ability to work remotely in a telecommuting environment processing service call information using Liquiserve's dispatching soft ware (Alert)
• Processes organize and maintain clean and accurate paper work to deliver to the corporate office in New Mexico weekly in a timely organized manner. Using pre postage mailers provided by Liquiserve
• Must carry company issued communication devices and report problems with said devices
• Facilitate delivery of repair parts and customer equipment, maintain inventory and execute equipment pick up and return.
• Deliver superior customer service to include focus on customer needs, developing and sustaining positive customer relationships, creating and executing plans and solutions in collaboration with customers.
• Knowledge of basic electricity; amperage, voltage and current, understanding of basic heating and refrigeration, water quality and filtration principles. Knowledge preferred but not required we will train.
• Candidates with experience in service and installation of espresso, drip coffee, liquid coffee, juice, fountain and/or water filtration equipment in food service and c-store environments are preferred but not required.
• Positions are full time including after hours and weekend on call and require a clean DMV driving record.
• Candidates are subject to pre employment drug screen as well as random drug tests.
• All on call and afterhours time will be compensated at a time and a half rate.
• Successful candidates will be provided service van, cell phone, service manuals, training and parts as required.
• Company provides health and dental benefits
• paid time off
• 401K retirement plan
• sick and vacation leave
• Please visit our website at Liquiserve.com for more information regarding our company.