Beverage Equipment Install & Service Technician

Leonard's Syrups; Saginaw (MI); On-site; USD 50,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k) with employer match

Training provided

Company vehicle

Boot allowance

Job summary

Leonard’s Syrups in Saginaw, MI is seeking a Shared Service Technician to install, maintain, and repair beverage and ice equipment at client locations. You will configure soda dispensers, CO2 systems, ice machines, and related setups, ensuring optimal performance and client satisfaction.

You will perform on-site installations, conduct tests, provide staff training, and perform routine maintenance while adhering to safety standards. A valid driver's license and the ability to travel are required.

Qualifications

• High school diploma or equivalent; additional technical training or certifications in related fields preferred but not required.
• Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
• Excellent customer service and communication skills, with the ability to interact professionally with clients and colleagues.
• Ability to work independently and manage multiple service calls and installations simultaneously.
• Valid driver's license and reliable transportation, as travel to client sites will be required regularly.
• Flexibility to work outside of regular business hours, including evenings and weekends, to accommodate client schedules.
• Must be able to pass Department of Transportation physical and/or have valid DOT Medical Card.
• Basic computer skills.
• Ability to handle working in extreme temperatures, high noise levels, confined spaces, etc.
• Ability to learn on the job skills and show up with a great attitude every day.

Responsibilities

• Install, set up, and configure or remove soda dispensers, beer taps, CO2 systems, and ice machines at client locations.
• Conduct on-site visits to assess installation requirements and plan equipment placement for optimal functionality.
• Test and audit for proper functionality of installed equipment, ensuring it meets quality standards and client specifications.
• Provide training to clients and their staff on the use, cleaning, and maintenance of beverage and ice machines.
• Respond promptly to service calls and requests for technical support, diagnosing and resolving equipment issues both remotely and on-site.
• Perform routine maintenance tasks, such as cleaning, sanitizing, and adjusting equipment settings to ensure optimal performance.
• Troubleshoot equipment malfunctions, identifying root causes and implementing corrective actions to minimize downtime.
• Coordinate with parts crib management to order replacement parts or schedule repairs as needed.
• Maintain on-vehicle parts inventory.
• Maintain accurate records of service visits, equipment installations, and customer interactions by using a company provided tablet.
• Adhere to safety protocols and regulations while working with beverage and ice equipment, ensuring compliance with industry standards.

Skills

Troubleshooting

Customer service

Communication

Independent work

Physical stamina

DOT medical card

Education

High school diploma

Job description

Leonard’s Syrups in Saginaw, MI is seeking a Shared Service Technician to install, maintain, and repair beverage and ice equipment at client locations. You will configure soda dispensers, CO2 systems, ice machines, and related setups, ensuring optimal performance and client satisfaction.

You will perform on-site installations, conduct tests, provide staff training, and perform routine maintenance while adhering to safety standards. A valid driver's license and the ability to travel are required.