Beverage Clerk-Muhlenberg

Redner's Markets, Inc.; Reading (Berks County); On-site; USD 28,000 - 35,000; Full time

Job summary

Redner's Markets, Inc. is seeking a Beverage Clerk to efficiently operate the cash register and ensure a high level of customer satisfaction. The role requires adhering to company policies, managing inventory, and providing excellent service in a fast-paced environment. Ideal candidates will have strong communication skills and the ability to stand for longer shifts.

Qualifications

• At least 18 years old.
• Strong communication skills for dealing with customers, employees, and vendors.
• Ability to stand for the entire work shift.

Responsibilities

• Operate the cash register and ensure adherence to accountability policies.
• Provide excellent customer service and manage inventory levels.
• Train new employees on products and procedures.

Skills

Communication

Customer Service

Problem-Solving

Job description

To operate a cash register and check-stand efficiently and courteously in a manner that conforms with all front-end procedures and company policies. Beverage clerks are also expected to ensure customer satisfaction by providing prompt and courteous service to all customers entering the Café.

ESSENTIAL JOB FUNCTIONS:

The following duties are included but not limited to:

1. Operate the cash register for a significant portion of the work shift, adhering to cashier accountability policies.
2. Maintain appropriate inventory levels to maximize sales and control out-of-date products through proper rotation and replenishment throughout the shift.
3. Provide excellent internal and external customer service at all times.
4. Identify customer needs and respond proactively to their concerns.
5. Ensure proper levels of food are available in the café at all times, communicating effectively with the Deli Department during business hours.
6. Train new café employees on products and procedures within the Beer and Wine department to ensure product knowledge.
7. Maintain good relationships with beverage and wine vendors through regular communication.
8. Communicate department concerns and objectives with store management and the Beverage Manager.
9. Comply with all health, safety, and PLCB regulations.
10. Enforce and oversee policies related to alcohol sales and identification of customers purchasing alcohol in the store.
11. Greet all customers and observe their needs while working.
12. Follow all Redner’s Markets policies and procedures as outlined in the employee handbook.

SUPPLEMENTAL JOB FUNCTIONS:

• Handle merchandise physically by filling shelves and coolers with required products.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Must be at least 18 years old.
• Strong communication skills for dealing with customers, employees, and vendors.
• Ability to stand for the entire work shift.
• Ability to lift up to 40 pounds for 30% of the work time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.