Beverage Clerk (Beer and Wine Café)

Redner's Markets, Inc.; Bensalem Township (Bucks County); On-site; USD 25,000 - 35,000; Full time

Job summary

Redner's Markets, Inc. is seeking a Beverage Clerk to efficiently operate the cash register, ensure customer satisfaction, and maintain inventory levels in the café. The role requires excellent communication skills, adherence to policies, and the ability to handle merchandise. Join a team focused on quality service and customer care.

Qualifications

• Must be at least 18 years old.
• Strong communication skills for dealing with customers, employees, and vendors.
• Ability to stand for the entire work shift.
• Ability to lift up to 40 pounds for 30% of the work time.

Responsibilities

• Operate the cash register and check-stand efficiently and courteously.
• Ensure customer satisfaction by providing prompt and courteous service.
• Train new café employees on products and procedures in the Beer and Wine department.
• Maintain acceptable inventory levels and proper product rotation.

Skills

Communication

Customer Service

Job description

To operate a cash register and check-stand efficiently and courteously in a manner that conforms with all front-end procedures and company policies. Beverage clerks are also expected to ensure customer satisfaction by providing prompt and courteous service to all customers entering the Café.

ESSENTIAL JOB FUNCTIONS:

The following duties are included but not limited to:

1. Operate the cash register during a significant portion of the shift, adhering to cashier accountability policies.
2. Maintain acceptable inventory levels to maximize sales and control out-of-date products through proper rotation and replenishment throughout the shift.
3. Provide excellent internal and external customer service at all times.
4. Identify customer needs and respond proactively to their concerns.
5. Ensure proper food availability in the café at all times, communicating with the Deli Department as needed.
6. Train new café employees on products and procedures within the Beer and Wine department to ensure product knowledge.
7. Maintain good relationships with beverage and wine vendors through regular communication.
8. Communicate department concerns and objectives with store management and the Beverage Manager.
9. Comply with all health, safety, and PLCB regulations.
10. Enforce Beer and Wine policies related to alcohol sales and age identification.
11. Greet all customers and observe their needs during work.
12. Follow all policies and procedures outlined in the employee handbook.

SUPPLEMENTAL JOB FUNCTIONS:

Handle merchandise physically by filling shelves and coolers with required products.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Must be at least 18 years old.
• Strong communication skills for dealing with customers, employees, and vendors.
• Ability to stand for the entire work shift.
• Ability to lift up to 40 pounds for 30% of the work time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.