Beverage Bartender

Seneca Territory Gaming Corporation; United States; On-site; USD 12,000 - 17,000; Full time

Job summary

Seneca Gaming Corporation is seeking a Beverage Bartender to provide friendly service and pour drinks to guests and beverage servers. You will prepare drinks with correct portions, manage payments, and maintain bar cleanliness while following policies and internal controls.

The role requires 18+, a HS diploma, 2 years beverage experience, and strong English communication. You will work in a fast-paced casino setting with a 24-hour schedule and training obligations.

Qualifications

• Must be 18 years of age or older upon employment.
• High School diploma or its equivalency required.
• Two years previous beverage experience required.
• Previous customer service experience preferred.
• Knowledge of operating a cash register.
• Ability to operate bartending equipment listed above.

Responsibilities

• Prepare drinks with proper portions.
• Mix drinks and collect payment from guests.
• Count bank at the beginning and end of shift including room charges.
• Take beverage orders and communicate clearly in English.
• Clean bar area and restock supplies; lift and reach as needed.
• Maintain a neat, stocked bar and ensure guest satisfaction.
• Provide exceptional customer service and professional conduct.

Skills

Excellent communication skills

Written and verbal communication

Customer service

Cash handling

Team interaction

2 years beverage experience

Education

High School diploma or equivalent

Tools

Juice guns

Cutting boards

Soda guns

Ice machines

Mixers

Pourers

Knives

Coffee machines

Non-alcoholic frozen drink machines

Iced tea machines

Job description

The Beverage Bartender will provide friendly, excellent service to every customer who approaches the bar while preparing and pouring drinks for customers and beverage servers. The Bartender will prepare drinks with proper portions and ingredients. All functions will be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and Objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• 1. Prepare drinks with proper portions and ingredients.
• 2. Mix drinks and collect payment from guests.
• 3. Count bank at the beginning of shift to verify necessary amounts. Count bank at the end of shift, separating room charges and comp tickets, completing paperwork. Requires mathematical skills and writing ability.
• 4. Ability to take beverage orders from customers of the bar requires ability to communicate clearly in English.
• 5. Clean bar area including wiping down bar and picking up trash. Restock supplies during slow periods, including lifting, bending and reaching.
• 6. Lift bar top to enter/leave bar work area (approximately 15 pounds or bending under to access area behind bar).
• 7. Must be able to work within a narrow space – approximately four (4) to five (5) foot wide behind bar.
• 8. Address guest with a pleasant nature at all times.
• 9. Acquire knowledge of the casino layout and the ability to give proper directions.
• 10. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
• 11. Provide exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
• 12. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
• 13. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• 14. Attend all necessary meetings.
• 15. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

Other Responsibilities

• 1. Operating dishwasher to clean glasses and storing when clean.
• 2. Prepare garnishes at end of shift as well as when needed; may include cutting/slicing fruit and similar duties.
• 3. Carrying glass racks which are approximately ten (10) to fifteen (15) pounds each.
• 4. Keeping bar stocked; beer, liquors, wines, etc., includes lifting, bending and reaching.

QUALIFICATIONS/REQUIREMENTS

• Education/Experience:
• 1. Must be 18 years of age or older upon employment.
• 2. High School diploma or its equivalency required.
• 3. Two (2) years previous beverage experience required.
• 4. Previous customer service experience preferred.
• 5. Knowledge of operating a cash register.
• 6. Ability to operate the following equipment: juice guns, cutting boards, soda guns, ice machines, mixers, pourers, knives, coffee machines, non‑alcoholic frozen drink machines, ice tea machines and other necessary equipment.

Language Skills and Reasoning Ability

• 1. Must possess excellent communication skills.
• 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• 3. Must have the ability to deal effectively and interact well with the customers and employees.
• 4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.

1. Must be able to stand, walk and move through all areas of the casino.
2. Maintain physical stamina and proper mental attitude to work under pressure in a fast‑paced, casino environment and effectively deal with customers, management, employees and members of the business community in all situations.

Salary Starting Rate

$10.70 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.

Welcome to Seneca Gaming Corporation! We are thrilled that you are considering joining our team. At Seneca Gaming, our mission is to provide the best place to work and play. Our dedication to this mission is reflected in our BEST Service Standards! We prepare our team members by incorporating our values in the BEST 8 hours of the day! We believe by prioritizing the well-being of our team members and guests, we will exceed expectations as long as every team member uses their voice that brings out the best in Seneca Gaming Corporation. We are committed to sustainable practices that ensure long‑term growth and stability for the future workforce at SGC! Thank you for considering Seneca Gaming Corporation. We look forward to receiving your application and learning more about how you can contribute to our outstanding team. Warm regards, The Seneca Gaming Corporation Team