Bev Distribution: Customer Service & Inventory Specialist

Hayden Beverage Company; Boise (ID); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Hayden Beverage Company in Boise, Idaho is hiring a Customer Service Representative to support keg and merchandise sales, answer inquiries by phone and email, and handle operations tasks with accuracy. The role requires compliance with alcohol sale laws and safe handling of inventory.

The position features a Tuesday–Friday 8:30am start and Saturday 10am–2pm shift, offering $17 per hour in a fast-paced beverage distribution environment. Training and advancement opportunities are provided.

Qualifications

• High School diploma or equivalent.
• Demonstrate proficiency in the use of basic office equipment, ten key.
• Demonstrate proficient skills in Microsoft Word, Excel, Outlook, iOS Numbers, iOS Outlook, and iOS Notes.
• Demonstrate proficient skills in organization and time management.
• Demonstrate the ability to maintain professional relationships with internal and external clients while providing high levels of service by communicating clear and timely responses to issues, requests, weekly reports, problems, and regular reporting.
• Demonstrate the ability to successfully function as a member of a team through communication while engaging in self directed resourcefulness and analytical thinking.

Responsibilities

• Keg & Merchandise Sales- Sell kegs and other products to the public and assigned accounts paying attention to focused special items and seasonal offerings. Loading product that has been purchased into customer vehicles safely.
• Customer Service – Answering phone and email inquiries on general Hayden Beverage topics and products.
• Operations Support- Receive, review and input requests for supplier, brand team and sales team requests for samples and credits. Attention to detail and exceptional communication is important and required.
• Law Compliance- Must follow all state and local law requirements for sale of alcoholic beverages. Must be 19 years or older.
• Safety- Perform all duties in a safe manner as defined in the HBC safety policy. Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.
• Equipment- Operate different kinds of forklifts and electric pallet jacks to move inventory throughout the warehouse. Certification is required.
• Cleanliness- Constantly maintaining a clean and organized work environment including daily and weekly assigned tasks and duties.
• Inventory Control- Manage inventory to ensure product standards are met and inventory controls are followed.
• Cash Handling- Balance of the cash till nightly.
• Additional Duties- Perform other duties and responsibilities as assigned. Duties are subject to change at the discretion of HBC to accommodate the changes and needs of the industry and our customers.

Skills

Customer service

Microsoft Office

Time management

Communication

Phone and email support

Education

High School diploma

Tools

Office equipment

Job description

Hayden Beverage Company in Boise, Idaho is hiring a Customer Service Representative to support keg and merchandise sales, answer inquiries by phone and email, and handle operations tasks with accuracy. The role requires compliance with alcohol sale laws and safe handling of inventory.

The position features a Tuesday–Friday 8:30am start and Saturday 10am–2pm shift, offering $17 per hour in a fast-paced beverage distribution environment. Training and advancement opportunities are provided.