Best Western at O'Hare - House Attendant-Lobby

Aimbridge Hospitality; Des Plaines (IL); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Best Western at O'Hare is hiring a House Attendant-Lobby to keep public areas spotless and guest-ready. You will assist guests with a friendly, five-star approach while supporting the housekeeping team and event setup as needed.

The ideal candidate is detail-oriented, physically capable, and committed to delivering exceptional service with a positive attitude. A high school diploma or equivalent is preferred, with hotel experience a plus.

Qualifications

• High school diploma or equivalent preferred; hotel or housekeeping experience is a plus.
• Valid driver’s license and clean MVR if driving is required (state-specific).
• Ability to stay calm under pressure and maintain guest-focused service.

Responsibilities

• Keep lobbies, public areas, and restrooms sparkling and guest-ready.
• Assist guests with friendly, helpful service and quick responses.
• Support event setup and backstage housekeeping tasks as needed.
• Follow safety guidelines and secure sensitive areas as required.
• Participate in daily housekeeping routines to maintain standards.

Skills

Guest service

Detail oriented

Team player

Physical stamina

Communication

Education

High school diploma or equivalent

Hotel/housekeeping experience preferred

Job description

Best Western at O'Hare - House Attendant-Lobby

Compensation $17.50 - $18.25/hour

Schedule Full time

Job Type Regular

Description

Join Our Team as a House Attendant!

The House Attendant plays a key role in creating a clean, welcoming, and enjoyable environment for guests. This position is all about keeping public areas sparkling, assisting guests with friendly and helpful service, and supporting the setup of events that add excitement to their stay. In addition to being a behind-the-scenes hero for the housekeeping team, the role requires individuals who are detail-oriented, physically capable, and committed to delivering exceptional service with a positive attitude.

Key Skills / Responsibilities

• Master of the Mess-Free Zone: Keep every nook and cranny spotless—from equipment to facilities—because sparkling clean is the only way we roll.
• Shine Patrol: Tidy up lobbies, hallways, and restrooms so they’re not just clean—they’re impressively polished. Carpets, furniture, and fixtures should all be guest-ready and gleaming.
• Guest Whisperer: Be quick on your feet when guests need something. Deliver with a smile and make every interaction feel like five-star service.
• Event Sidekick: Help set the stage for meetings and events. Whether it’s chairs, tables, or tech, you’re part of the behind-the-scenes magic.
• Safety First, Always: Keep sensitive areas secure, handle lost-and-found items like a pro, and follow safe work habits to stay injury-free and ready for action.

Education & Experience

• High school diploma or equivalent preferred; experience in a hotel or related field is a plus.
• Valid driver’s license for the applicable state required, along with an acceptable Motor Vehicle Driving Record (MVR) if driving is property specific.
• Ability to perform well in stressful or high-pressure situations.

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay! Ask your Recruiter for more details.
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Discover Chicago and the surrounding areas from our newly remodeled hotel, located near O'Hare International Airport, the Fashion Mart, Allstate Arena and the Stephens Convention Center! At our hotel, we're committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you'll find a supportive and collaborative work environment where you'll feel like part of a family. We celebrate our successes every month with team‑building activities and events that bring us closer together. So, if you're looking for a place where you can grow, succeed, and belong, come join us!